Join Our Team : Inside Sales for Construction
Location : Bird Stairs – Moncton, New Brunswick
As an Inside Sales Representative, you’ll be responsible for generating sales leads, engaging with potential customers, and closing deals primarily through phone calls, emails, and online communications. Your role involves understanding customer needs, recommending appropriate construction products, and providing exceptional customer service to drive sales and build lasting relationships. You will also be working closely with your outside sales team representative.
About the Position :
- Attending customers by telephone, email or in person at the counter
- Support Outside Sales staff with customer order entry, expediting, and quotations
- Maintain quality service by following organizational standards
- Provide technical support on product selection and application
- Proactively handle incoming and outgoing customer telephone calls in a courteous and professional manner, soliciting orders from existing and new customer base
- Coordinate the prompt handling of customer service requests, including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit, and claims
- Handle written correspondence received from and sent to customers in a timely manner
- Maintain the merchandise on display and the counter area
- Assist in the receiving and delivery of the product
Qualifications :
Knowledge of Construction products and applications is an assetCounter experience is an assetExhibits excellent time management and organizational skillsAble to prioritize work and be flexibleConsistently able to meet deadlines competently and timelyPractice excellent spoken and written communication and interpersonal skillsProficiency with Microsoft Office products including Outlook, Excel, and WordPreferred Skills and Experience :
Ability to handle a variety of customer situations with enthusiasm and tactWorking knowledge of PCs including Microsoft Word and ExcelAbility to work with all levels of employees and management, both internally and externallyIf this is the job for you, please send along your resume to Greer Grady by email : ggrady@birdstairs.com
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