IT Business Analyst

Role Description :

The Business Analyst (BA) is responsible for eliciting, analyzing, and translating operational needs into clear, actionable requirements to support Managed Security Services Provider to deliver and transition initiatives.

The role will be critical in supporting the transition, onboarding, and optimization of MSSP. This role is responsible for bridging business, security, and service delivery stakeholders to ensure security services are transitioned effectively, aligned with organizational risk posture, and compliant with regulatory and contractual obligations.

Responsibilities

Requirements Management

• Lead the elicitation, analysis, documentation, and validation of security team functional, and non-functional requirements related to managed security services.
• Develop current-state and future-state security service models, including processes, workflows, roles, and responsibilities.
• Maintain requirements traceability across transition phases, from discovery through stabilization.

Managed Security Services Provider transition

Security Standards & Procedures Development

Service Governance & Contract Alignment

Documentation & Continuous Improvement

Requirements

Key competencies

Qualifications