Key Account Manager - iGaming Software (B2B)
$105,000-120,000 (USD) plus bonus and benefits
Location : Toronto, Ontario
Company Overview :
Join a dynamic and rapidly expanding B2B provider of iGaming software based in the vibrant city of Toronto. Our client’s cutting-edge solutions empower online gaming operators to deliver unparalleled experiences to their customers.
The business is the global market-leader, publicly-listed and one of the most recognisable names in the industry. As they continue to expand across North America, they are seeking a talented and motivated Key Account Manager to join their team and play a pivotal role in driving success in Canada.
Position Overview :
As a Key Account Manager, you will be responsible for cultivating and nurturing relationships with our tier 1 and tier 2 Canadian operators and lotteries.
You will act as the primary point of contact, ensuring client satisfaction, identifying new business opportunities, and contributing to the overall success of our company.
Responsibilities :
Client Relationship Management :
- Develop and maintain strong, long-lasting relationships with key clients.
- Act as the main point of contact for client inquiries, concerns, and escalations.
Account Growth :
- Identify and pursue opportunities to expand and upsell our suite of iGaming software solutions.
- Collaborate with internal teams to develop tailored strategies for client account growth.
Strategic Planning :
- Work closely with clients to understand their business objectives and align our solutions to meet their needs.
- Develop and execute strategic account plans to drive mutual success.
Communication and Collaboration :
- Effectively communicate the value proposition of our iGaming software to clients.
- Collaborate with internal teams, including Sales, Product Development, and Support, to ensure seamless service delivery.
Market Analysis :
- Stay informed about industry trends, competitor activities, and market developments.
- Provide insights and recommendations to internal teams based on market intelligence.
Qualifications :
- Great knowledge of the iGaming industry, and specifically the Canadian market
- Strong understanding of B2B sales and account management.
- Excellent communication, negotiation, and presentation skills.
- Ability to analyze data and market trends to make informed decisions.
- Self-motivated with a proactive and results-driven approach.
- A Business-related academic background would be preferred.
If you have the experience described above, and want to work for one of the biggest names in the iGaming industry, please apply today!
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