RCMP Administrative Assistant

The Opportunity :

The RCMP Administrative Assistant provides front counter customer service support to the residents of Airdrie. This position provides a wide range of confidential services and administrative support within the RCMP detachment. The RCMP Administrative Assistant is responsible for entering data into multiple RCMP Records Management System(s). This includes interacting with residents and providing information via the front counter, phone and email. Services provided may include completing criminal record checks, civil fingerprinting, and handling payments for services. The work involves frequent interruptions with information arriving in multiple platforms requiring the need to quickly align with new priorities.

Responsibilities include but not limited to :

• Act as the first point of contact for the general public at the front counter, email and over the phone (interactions may be of a sensitive nature). Respond to inquiries and requests for information
• Responsible for providing appropriate RCMP forms (e.g. collisions and witness statements), creating files in PROS and ensuring accurate and detailed information is captured and updated within RCMP systems
• Complete e-collision data entry into PAT and submit reports to the Province of Alberta
• Complete requests for criminal record checks (including conducting queries in RCMP and Provincial Court databases to ensure accurate and updated information is released)
• Process payments for criminal record checks, fingerprints and other services
• Process civil fingerprint requests

You Bring :

We Offer :

Along with a competitive compensation program and City paid health and dental premiums, this position also includes :

Continuous learning through training and development is encouraged as are flexible work arrangements, when possible. We recognize that our people work best when they feel engaged in their environment and appreciated for their efforts and our overall benefits package reflects that.

Additional Information :

This is a full time (37.5 hours per week) position.

Please provide a cover letter as a means of introducing yourself and your interest in this role.