Cloud Consulting Client Partner, Life Sciences (Medical Devices and Clinical Research Organizations/CRO)

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we’re building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients. With Oracle’s aim to bring a customer-first approach with deep industry insight to deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies.

We’re growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences.

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As a Client Partner, you will be responsible for overseeing your own portfolio of clients, essentially leading a consulting practice within the larger organization.

To succeed in this role, you must have a passion for client success, bolstered by the project management chops needed to confirm the successful delivery of multiple projects at once.

The Life of a Client Partner

Customer focus

We need roll-up your sleeves executives who engage on a few anchor accounts to help confirm their success. Our leaders listen and align with our clients, jointly developing solutions with them, agreeing on a commercial and contractual constructs, and then drafting all-star consulting teams to deliver what they helped position and sell.

Our leaders get to know the details of their programs so that they can dive in when needed and can help effectively mentor and guide the team to be a huge success.

Leadership

You will be a key member of the consulting team, engaging with NAAC leadership regularly as you pursue opportunities, help shape our business, and learn about what your colleagues are doing to elevate client success.

You will have the opportunity to shape our team, playing an active role in recruiting, people development, and programs we run to engage and develop our people.

You will be one of the faces of our business - you will provide thought leadership, engage in our client facing events (Oracle Cloud World, Modern Business Experiences, Executive Briefing Center presentations, .

You will help us imagine the art of the possible - help us dream up what we aren’t thinking about and help our clients do the same!

How you will be measured

• Bookings and Bookings Growth
• Revenue and Revenue Growth
• Deal Margin (Sold and Delivered)
• Client Satisfaction / Client Net Promoter Score (NPS)

Career Level -

At Oracle, primary duties of a Client Partner include but may not be limited to :

• Develops and manages a sales strategy to drive new consulting pipeline, and achieve booking targets in an industry or set of accounts
• Manages sales pursuits from opportunity to closure by qualifying the lead, developing a deal strategy and directing the pursuit team to build a differentiated solution the solves the customers problems
• Builds and executes realistic close plans for every opportunity to ensure forecast accuracy
• Responsible for building positive relationships with Oracle software sales executives (VPs and Regional Managers) to ensure alignment on overall account and territory strategy.
• Ensures a consistent cadence of touchpoints across aligned software industry to build deep relationships and maintain a healthy pipeline with software sellers.
• Influences software sales deal outcomes by serving as the implementation authority on joint pursuits
• Helps customers define a strategic implementation roadmap that enables them to realize the value of their purchased Oracle products
• Helps eliminate risk for both Oracle and the client by effectively negotiating and clearly documenting contract scope, assumptions, terms & conditions
• Wins net new consulting implementation business.
• Ensures maintenance and accuracy of key financial metrics - pipeline, forecast, bookings, attach, etc.
• Advises / guides customers in project vision / charter creation, implementation strategy, controlling customizations, implementation best practices, change management
• Plays advisory role to the customer promoting ideas and insights that will improve our client’s organization or solve their business challenges
• Develops long-lasting client relationships with Line of Business and IT Vice Presidents on a given set of accounts, showing your skills as a trusted advisor who our clients can depend on
• Confirms the projects that are sold are implemented successfully and within the original deal construct (., revenue and margin)
• Cultivates customers to become references as a measure of our success in helping them achieve their targeted business outcomes
• Collaborates with colleagues to build thought leadership and to improve the way we sell and deliver in the market
• Grows expertise and develops innovative insights into industry direction and trends internally and externally
• Develops and mentors the people around you to excel in their role, achieving great things for their career, our business, and our clients.

Minimum Qualifications

• 12 years of validated experience in a Client Partner role or similar consulting services sales experience, including 5 years of consulting experience and 2 years of project management leadership experience.
• Enterprise software / services selling AND implementation / delivery skills, including Oracle Cloud.
• Demonstrate credible industry expertise within your assigned industry segment - in this case, Life Sciences, and more specifically, Medical Devices and Clinical Research Organizations (CRO).

Preferred Qualifications

• Undergraduate degree and / or 12 years of experience in Consulting.
• Direct line management experience including project, people, customer, financial management.
• Product, technology or industry expertise relevant to the practice focus.
• Ability to develop and manage relationships at the executive level.
• Ability to travel as needed.
• Depending on the job, there may be additional minimum requirements and / or preferred qualifications.

At Oracle Consulting, we believe :

• The attributes of modern cloud businesses demand new ways of thinking : more human-centered and experienced-based approaches.
• Cloud technology should free people from bureaucracy and hierarchy and empower them to analyze and solve problems independently.
• Aligning people, processes, and technology to the overall business strategy - with emotional intelligence and creativity - transforms industries.
• Celebrating each employee’s contributions - not just their skills on paper, but who they really are - cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

Disclaimer :

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada : Hiring Range from $116,300 to $254,000 CAD per annum

US : Hiring Range : from $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following :

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee / Spouse / Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off : Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position.

Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment.

Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave : 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

This job requires proficiency in the English language. Oracle is a global company with operations in dozens of countries around the world and our teams, including the team this position is part of, are comprised of individuals located in various jurisdictions.

As is required of employees in all jobs at Oracle in North America, candidates for this position are required to understand, and communicate, in English so that in the course of performing their work, they can interact with teammates in other locations who are not fluent in the French language.