Laboratory Assistant – Bilingual (English & French)

Job Title: Laboratory Assistant – Bilingual (English & French)
Employment Type: Permanent, Full-Time
Work Style: On-Site
Shift: Day shift, Monday to Friday between 7:15 a.m. – 1:00 p.m., with alternating half-day Saturdays
Location: Hawkesbury, Ontario (Eastern Ontario region) We are currently seeking a Laboratory Assistant to join a patient-centered healthcare team in Hawkesbury, ON. In this role, you will be responsible for collecting high-quality blood samples and other specimens, performing patient testing, and delivering an exceptional patient experience grounded in empathy, professionalism, and care. You will work closely with a collaborative team while upholding quality standards, regulatory requirements, and service excellence in a fast-paced clinical setting.
Bilingualism is considered an asset. Key Responsibilities

• Provide a best-in-class patient experience by delivering courteous, compassionate, and professional service
• Perform venipuncture and collect blood and other specimens in accordance with established procedures
• Accurately enter patient and test information, including Ministry of Health requisitions
• Conduct ECGs, Holter monitor hookups, and collections related to urine, drug and alcohol testing, paternity testing, and other required procedures
• Sort, prepare, and ensure specimens and documentation meet SOP requirements for transport to the laboratory
• Adhere to protocols for handling acceptable and unacceptable samples
• Maintain strict confidentiality of patient information at all times
• Contribute to quality metrics, regulatory compliance, and continuous improvement initiatives

What You Bring

• Completion of Secondary School
• Graduation from a Laboratory Assistant or Medical Laboratory Assistant program, including formal phlebotomy training
• Demonstrated proficiency in phlebotomy with the ability to reassure and support anxious patients
• Strong customer service mindset with genuine care for patient well-being
• Exceptional attention to detail and ability to self-manage in a deadline-driven environment
• Strong verbal and written English communication skills; bilingual capabilities are an asset

Why Join This Organization

• Be part of a highly respected, award-recognized healthcare organization
• Access comprehensive health and wellness programs
• Benefit from career development and internal mobility opportunities
• Plan for your future with RRSP matching and employee investment programs
• Work within a diverse, inclusive, and respectful workplace culture

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