AMENDMENT* 9-1-1 Police Dispatchers (Telecommunications Operator Trainee) INVENTORY

AMENDMENT* 9-1-1 Police Dispatchers (Telecommunications Operator Trainee) INVENTORY

Reference number : RCM22J

Selection process number : 22-RCM-EA-X-H-DART-OCC- Royal Canadian Mounted Police

Dartmouth (Nova Scotia)

PO-TCO-01 - LES-TO-01

$62, to $75,

For further information on the organization, please visit

Closing date : 31 December - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Update : *Amendment to salary. Please note this advertisement has been updated to reflect the rates of pay within the newly signed collective relevant to this position.

If you have already submitted your application successfully, you do not have to reapply.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation.

All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies.

As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Amendment to the closing date. If you have already submitted your application successfully, you do not have to reapply.

How does this work?

Step 1 : Read the entire advertisement. Want to join our team? Let us know youre interested! Click Apply online.

Step 2 : Tell us about you! Attach your resume and answer the screening questions in the online application.

Step 3 : We will carefully review all of your qualifications. If your talent matches one of our immediate or upcoming opportunities we may contact you for further information or assessment.

Candidates who apply on this process will be invited to participate in a Virtual Information Session to learn more about this opportunity at a later date.

Persons with a priority entitlement may self-refer if interested in the TCO-01 / LES-TO-01 position and will be considered in priority to all other applicants.

Applications received on this selection process will be considered for appointments in Dartmouth, Nova Scotia only.

Please consult the "Other Information" section to learn more about this process.

Duties

A Telecommunications Operator is responsible for responding to both Police and Emergency calls for service while dispatching RCMP and other emergency responders to incidents in their respective province.

This requires a level of multi-tasking simultaneously on a computer with multiple screens / programs while responding to calls on a radio / phone of which some may be highly stressful life or death situations.

Telecommunications Operators are often exposed to emotionally charged clients and incidents which may be traumatic, violent and disturbing.

Telecommunication Operators work shift work and must be available 24 hours a day, 7 days a week and days a year.

Intent of the process

This inventory may be used by the Royal Canadian Mounted Police to fill current and future vacancies. As positions become available, applicants who meet the screening qualifications may be contacted for further assessment.

Already employed with RCMP? This process may be used for promotion of internal employees. Submit your application today!

Please note that an assignment appointment requires approval of your supervisor.

Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member.

For those who have submitted an application on this inventory prior to February 28th, , your application will be reviewed for further assessment after the specified deadline.

Applications submitted after February 28th, , will be reviewed periodically as vacancies are identified.

Upon initial appointment as a Police Dispatcher Trainee, continued employment is conditional upon successful completion of classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching.

Positions to be filled : Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION :

A secondary school diploma or employer-approved alternatives (see Note 1).

Note 1 :

The employer-approved alternatives to a secondary school diploma are :

A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or

An acceptable combination of education, training and / or experience in a field

relevant to the work to be performed.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

English Essential

Bilingual Imperative (BBB / BBB, BBC / BBC, CBC / CBC)

COMPETENCIES : Composure

Composure

Conscientiousness & Reliability

Develops Self

Flexibility

Meeting Client Needs

Problem Solving

Teamwork

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EXPERIENCE :

Experience call taking or dispatching in a police agency.

OPERATIONAL REQUIREMENTS :

Travel (e.g. for the purposes of attending mandatory training, or testifying in a court of law).

Work on short notice and overtime to meet operational needs.

Conditions of employment

Work shift work (24 hours a day, 7 days a week and days a year).

Meet and maintain the medical profile standards established for the position, and (if applicable) any additional medical requirements for isolated posts, in accordance with the National Joint Council Isolated Posts and Government Housing Directive.

Exposure to emotionally charged clients and incidents which may be traumatic, violent and disturbing.

Work in a confined or restrictive workspace, wear a headset and exposure to multiple computer screens and noise disturbances for extended periods of time.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.