Service and Technical Coordinator

Your Responsibilities

• Take responsibility for all service-related activities including overseeing service call processes scheduling service calls documenting closure of service calls overseeing independent service providers confirming installation site preparation and other related duties as assigned.
• Make outbound calls to customers for the purpose of :
• Promoting the sales of Preventative Maintenance and Extended Warranty agreements Service contracts and maintenance plans including reaching out to business partners quoting and finalizing sales
• Finalizing installation plans and site readiness
• Improving the number of responses to field service surveys from both Miele and Service Provider technicians
• Support service contract sales including reaching out to business partners quoting and finalizing sales
• Ability to manage special projects while maintaining regular responsibilities
• Adherence to Mieles core principles professional appearance and conduct standards.

What we are looking for

The salary range for this position is $58000 to $65000 annually. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience relevant skills and alignment with market data.

Required Experience :

IC

Key Skills

Senior Care,Customer Service,Developmental Disabilities Experience,Computer Skills,Microsoft Outlook,Case Management,Computer Literacy,Dispatching,Home Care,Administrative Experience,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 58000 - 65000