Treatment Navigator

Title : Treatment Navigator (Grid 21)

Status : Casual

Location : PhoenixMain Campus, Surrey BC

Reports to : SeniorManager MHSU

Compensation : $27.92 -$29.60 per hour

Job Summary :

The TreatmentNavigator supports in the recovery and capacity building of clients tomaximize their social and economic potential and support their goals for successwithin a stay in addictions treatment.

This role works as part of a multi-disciplinary team andfocuses their work with the Youth and Young Adult Population within ourtreatment programs.

Responsibilities :

• Participatein team efforts to maintain and continuously improve the intake, admissions andorientation process.
• Maintainclient confidentiality and respond to client rights to health care information.
• Assessclients’ suitability for the program and makes referrals to other agencies whennecessary.
• Workwith the integrated addiction services team on clients’ case planning andconcerns. Ask for assistance when required, communicating with case managers,social workers, probation services, etc. as required.
• Maintainaccurate client records (e.g., assessment data, client care plan, goal setting,case notes and discharge summaries, behavior contracts, incident reports,medication logs, etc.).
• Actas a positive role model, coach, advisor, leader and rational authority forclients.
• Intakenew clients and collaborate with other staff members to identify acute andchronic mental health problems faced by clients.
• Develop,individually and in consultation with the primary treatment providers,treatment plans and strategies to best meet client needs.
• Assistclients with the completion of instrumental daily activities, includinghousehold upkeep and community participation.
• Observeclient behavior and maintain appropriate documentation. Report changes inphysical or mental health to the clinical team.

Qualifications :

• Grade12 plus graduation from a recognized Mental Health Care Worker Program or anequivalent combination of education, training, and experience.
• 1year of experience working with vulnerable populations.
• ValidClass 5 driver’s license with clean driver’s abstract.
• FirstAid Certificate with CPR : current.
• ValidFoodsafe certificate.
• Satisfactorycompletion of Employee Immunization Record form is required.

Skills & Knowledge :

• Abilityto communicate effectively both verbally and in writing.
• Abilityto deal effectively with others.
• Abilityto teach.
• Physicalability to carry out the duties of the position.
• Abilityto organize work.
• Abilityto operate related equipment.

Competencies : Approach to Work :

Approach to Work :

• Demonstratesinitiative, flexibility, adaptability and resourcefulness.
• Activelyseeks and incorporates feedback to inform continuous self-improvement.
• Setsgoals, creates and implements action plans, monitors progress, and evaluates results.
• Adeptlymanages competing tasks and uses time efficiently and effectively.

Job Knowledge &Quality of Work :

• Highdegree of relevant and current job knowledge and skill.
• Consistentlyproduces accurate, thorough, high-quality work in a timely manner.
• Buildsand promotes a culture of health and safety in the workplace.
• Implementsand enforces best practices in health and safety within the workplace.

Judgement &Decision-Making :

• Modelsindependent thinking and creativity.
• Demonstrateseffective problem-solving skills.
• Makesclear, consistent, transparent and timely decisions after contemplating variousavailable courses of action.
• Exercisessound judgment in the best interests of the organization.

Communication &Interpersonal Skills :

• Expressesthemselves clearly and professionally both verbally and in writing.
• Displayshigh emotional intelligence; uses tact and diplomacy in dealing with sensitive,complex and confidential situations.
• Hasa manner, style and presence that makes a positive impression.
• Listensto and considers others’ views.

Personal Leadership :

• Modelsthe organization’s core values of social justice, teamwork, social innovation,and strength-based practices.
• Fostersenthusiasm, energy and commitment.
• Takesresponsibility for personal actions, performance and health.
• Isreliable and accountable; shows up on time ready to work.

Teamwork &Collaboration :

• Effectivelyworks with their colleagues to ensure organizational success.
• Championspositive working relationships with staff and external stakeholders.
• Supportsan environment of openness, and champions teamwork and communication acrossprograms.
• Leveragesthe expertise and experience of others for organizational success.

Salaryfor this role is between $27.92 - $29.60 per hour.

Closing Details :

Closing Date : Internalapplications will be accepted until 7th June 2024 at 5 : 00pm .

Allemployees, including laid off and displaced employees, are entitled to apply onthe vacancy and be considered pursuant to the provisions of Article 12.

9. Internal applicants must notify manager of intent to apply.

Externalapplicants will be reviewed after internal applicants have been reviewed andinterviewed.

Allqualified applicants are welcome to apply. Those shortlisted will becontacted.