Overview
Bloom Recruitment Inc is seeking an experienced Network Administrator for our client in the Greater Vancouver Area. The client is a well-established IT services partner with a focus on cloud services, managed backups, security, VoIP, and proactive IT support, delivering reliable, scalable IT solutions and strong client satisfaction.
Position Summary
We are seeking a Network Administrator to ensure the stable operation of client computer software systems and network connections. This includes installing, configuring, maintaining, supporting, and optimizing all network software and communication links. The person will analyze and resolve end user software program and connectivity issues in a timely and accurate fashion and provide end user training where required. This role provides both remote and onsite support.
Responsibilities
- Maintain and support customer network infrastructure to ensure a secure and reliable environment for mission critical applications.
- Provide remote and onsite support for customer networks ranging from approximately 15 to 150 users across Windows-based environments.
- Support Microsoft technologies including Active Directory, Exchange, and Group Policy.
- Support firewall and VPN solutions, with exposure to WatchGuard and Fortinet platforms.
- Support virtualization environments including Microsoft Hyper-V and, where applicable, VMware, Citrix, or Scale.
- Coordinate with users, vendors, and internal teams to implement new network deployments and maintain existing environments.
- Evaluate technical requirements and assist with hardware and solution recommendations.
- Document systems, changes, and procedures using ConnectWise and other MSP tools.
- Deliver assigned client projects, including implementation, coordination, and documentation.
- Communicate clearly with customers regarding incidents, progress updates, and planned changes or outages.
- Maintain high standards of customer service, responsiveness, and professionalism.
- Escalate complex issues appropriately while collaborating closely with senior engineers.
- Participate in internal training, team meetings, and ongoing professional development.
Skills and Qualifications
Professional IT Certifications, such as : Microsoft, Citrix, Cisco, WatchGuard, and SonicWallIdentify, research, evaluate, and implement emerging Windows and other relevant computer technologiesInterpersonal skills : telephony, communication, active listening, and customer careDiagnosis skills of technical issuesAbility to multi-task and adapt to changes quicklyTechnical awareness : ability to match resources to technical issues appropriatelyService awareness of all organization’s key IT services for which support is being providedUnderstanding of support tools, techniques, and how technology is used to provide IT servicesTyping skills to ensure quick and accurate entry of service request detailsSelf-motivated with the ability to work in a fast-moving environmentJob Details
Job Type : Permanent Full Time, Monday - Friday, 8 : 00am to 5 : 00pmBenefits : Full extended health care and dental care + 3 weeks of vacationCompensation : CA$60,000 - CA$70,000 / year + annual bonusLocation : Work from home, onsite client visits required within the Greater Vancouver regionCompensation and Location Notes
Base pay range : CA$60,000.00 / yr - CA$70,000.00 / yr
Notes : This range is provided by Bloom Recruitment Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
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