Customer service Jobs in Scarborough, ON
Customer Service Assistant
Ace Management GroupNorth York, ON, CA
Customer Service Analyst
Jonas Club SoftwareUnionville, ON, CA- Promoted
Customer Service Representative
Regius InitiativeToronto, ON, Canada
Customer Service Representative
Legacy MarketingPickering, ON, CA- Promoted
Customer Service Fundraiser
TNI The Network Inc.Etobicoke, ON, Canada
Customer Service Assistant
Imperial Sales & MarketingEtobicoke, ON, CA
Customer Service Agent
American Income Life AO - Nasir ImodagbeNorth York, ON, CA- Promoted
Customer Service
Evolution Health & SafetyToronto, ON, Canada
Customer Service Representative
Globe Life - Kekoa JacobsToronto, ON, CA- Promoted
Customer Service Representative
Opusing CorporationMarkham, ON, Canada- Promoted
Customer Service Supervisor
ManufacturingToronto, ON, Canada
Customer Service Representative
Interview HuntersToronto, ON, CA- Promoted
Customer Service Representative
EcruitOntario, ON, Canada
Customer Service Representative
JobCart IncMarkham, ON, CA
Customer Service Representative
AO Globe Life - Lauretta BawoMarkham, ON, CA
Customer Service Representative
PFSL Investments Canada LtdToronto, ON, CA
Customer Service
American Income Life AO - Marc'kell ThomasToronto, ON, CA- Promoted
Bilingual Customer Service Representative
Randstad CanadaToronto, Ontario, CA
Customer Service Representative
Document Direction Limitednorth york, ON, CA
Customer Service Representative
Online RiverToronto City, Ontario, CACustomer Service Assistant
Ace Management GroupNorth York, ON, CA- Full-time
Ace Management Group is looking for a Customer Service Assistant to proactively support and provide direct customer service strategies for a renowned client in the telecommunications industry. As the Customer Service Assistant, you will fuel the client's excitement as their direct point of contact. We need someone in this role who has successfully built, coordinated, and executed client projects from inception to completion. Our ideal candidate has a hunter-mentality and is not afraid to roll their sleeves up. What You Will Accomplish Every Day : Provide a superior client experience by maintaining brand standards, delivering exceptional customer service, and upholding our core values Apply knowledge of products and services to successfully process tasks and requests to meet client expectations Work cross-functionally with the Client Account Management and Quality Assurance teams to evaluate and execute industry-leading client experiences Participate in managing the flow of inquiries, requests, and upgrades through the pipeline, ensuring that all items are processed and completed within our client agreement timeline Understand, report, and communicate on Key Performance Indicators critical to the success of the respective account and relevant executives Design and implement client communication initiatives to improve effective follow-up, long-term satisfaction, and client retention Ensure that all standard operating procedures are successfully executed and maintained by all team members on the client account team What You Bring to the Role : Bachelor's degree from accredited college or university 2-4 years of experience working in the business-sphere in a client-facing role Team player able to work effectively and collaboratively to meet goals and client deadlines Exceptional student mentality with the ability to 'think on your feet' and make educated and responsible decisions quickly Thrive in a fast-paced, entrepreneurial environment Pragmatic mindset, but can also bring a sense of creativity to the role to drive innovation amongst the team Powered by JazzHR