Our client is a leading force in the insurance industry, committed to attracting top-notch insurance professionals and equipping them with cutting-edge technology, tools, and unwavering support to thrive in today's dynamic insurance landscape. With a strong presence and continuous growth, we boast over 80 locations across Canada. Our dedication to excellence has earned us prestigious recognition, including being featured on Insurance Business Canada's esteemed Top Brokerages list for the past three years and securing a spot as one of Canada's Top Growing Companies in the renowned Globe and Mail's Report on Business. They are seeking an experienced Commercial Account Manager to join our growing team at our Head Office in Welland. This role requires a relationship-oriented individual with strong organization and analytical skills. As a Commercial Account Manager, you will play a pivotal role in ensuring our clients receive exceptional support and guidance throughout their insurance journey. What does the Commercial Account Manager do?

• Build and maintain client relationships
• Provide superior customer service when responding to client inquiries and resolving concerns in a timely manner
• Review policies and making recommendations based on individual client needs while identifying opportunities to cross-sell / upsell
• Adhere to underwriting criteria set out by broker partners
• Follow-up and co-ordinate with clients to ensure documents are complete
• Update client information through carrier portals and websites
• Conduct billing calls, as required
• Proficient with online quoting portals with all carriers
• Review policies and recommended coverages based on individual consumer need

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Great Brokerage, Great Opportunity - Let's Talk About It! Apply Directly! Refer to Job ID J-51514 Text Me - I'll Text You Back! 647-766-1758 Meredith Howell, VP of RecruitingJOB-BORN Executive Search Inc.