POSITION SUMMARY

The Security Officers are healthcare employees who are licensed Security Guards as per the Private Investigators and Security Guards Act. Security Officers provide a safe, comfortable and supportive environment for all clients, staff and visitors by encouraging reliability, effectiveness and efficiency in the operation of the Security Services department.

RESPONSIBILITIES : Overview :

• Maintains a physical presence within the health facility to provide for the protection of life and property.
• Maintenance of law and order in coordination with law enforcement or other agencies as necessary at PMH owned or operated sites.
• Cooperates with all other staff to produce a harmonious working relationship throughout Prairie Mountain Health.
• Provides response to situations that may pose a threat to the safety or security of persons in or around PMH designated sites or properties.
• De-escalates or attempts resolution of direct hostile / aggressive situaitons in conformance with training designation, and required knowledge of crisis intervention / conflict resolution or other personal and public safety techniques, or as stipulated in regional policy and procedures.
• Supports and provides training and orientation to security personnel as directed.
• Responds to all emergency situations and supports the direction of the incident commander to assist in response or event management; or may as required act as the Site Incident Command until relieved in an emergency situation. Provides direct support for response to fire safety, evacuation or any other emergency codes as required.
• Evicts non-authorized person in a professional and sensitive manner. Coordinating with clinical providers as necessary and contacts police should situations dictate.
• Completes necessary notification to manager or supervisor when identifies defective or broken, unsafe equipment or infrastructure while performing the duties of the protection officer. This may include damage to parking lot resources, signage, grounds, CCTV equipment failure, door failure or unsafe surfaces.
• As required, ensures visitor and staff parking infrastructure are maintained and operable as per operational need. Completes parking enforcement as per policy and municipal bylaws.
• Monitors and works with CCTV, Card Access or other related security systems and controls or support plans as required.
• Provides for interior and exterior grounds patrols and responses. Reports deficiencies or damages to property, signage, lighting, vehicles or equipment.
• Other duties as assigned