- Search jobs
- point edward, ontario
Jobs in Point edward, ontario
- Promoted
Bilingual Customer Service Professional
IFG International Financial Group LtdGolden Horseshoe, ON, Canada- Promoted
Hiring Immediately for 2025! Entry-Level English Teacher
English One AGON, Canada- Promoted
Implementation and Support Consultant
MediSolutionON, Canada- Promoted
Regulatory Affairs Specialist (Food)
SourcenutraON, CanadaSrinitha looking for a babysitter or nanny in Haldimand County
SitlyHaldimand County, CAPSW / CareGiver
Stay at Home Nursing CareNiagara, ON, CA- Promoted
Server Assistant
Drake ArtON, Canada- Promoted
Business Development Representative
6ix ManagementGolden Horseshoe, ON, Canada- Promoted
freight traffic coordinator
Ambercor ShippingGolden Horseshoe, ON, CanadaExpedited Dispatch Coordinator
T.E.Smith Transport & Logistics LtdSarnia, OntarioAppointment Setter - Remote
Spade RecruitingCorunna, Ontario- Promoted
Field Marketing Assistant
Kaizen Sales AgencyGolden Horseshoe, ON, Canada- Promoted
supply chain supervisor
ARM Concrete IncGolden Horseshoe, ON, Canada- Promoted
Field Marketing Representative-Stoney Creek
KognitiveON, Canada- Promoted
Insurance Sales Representative
Melo LLP.ON, Canada- Promoted
Service Administrator Dilawri Group of Companies - BC Region Vancouver, BC
Dilawri Group of CompaniesON, Canada- Promoted
Resource Planner- North York
Security AspGolden Horseshoe, ON, Canada- Promoted
BRAND SPECIALIST
Century 21 Real Estate LLC.Waterloo, Region of Waterloo, CanadaBilingual Customer Service Professional
IFG International Financial Group LtdGolden Horseshoe, ON, CanadaPay Rate : $26
Location : Scarborough ON
Job Type : Contract
Our client, a top banking client in Canada is looking to hire a Bilingual Customer Service Professional for their team with a contract for 12 Months with potential extension. This role includes 2 weeks training onsite and then a Hybrid work model (4 days onsite per month) at Scarborough Location.
Schedule Hours : Monday Friday - Either 9 : 30 am 5 : 30 pm or 10 : 30 am - 6 : 30 pm, late shift coverage required for any vacation or family emergency coverage (11 pm - 7 pm shift).
Summary :
The main function of an Analyst is to reply to the Commercial Card Coordinator inquiries by email or by phone. The Analyst is responsible for adhering to the Commercial Card service level agreement, troubleshooting and investigating payment reconciliation issues, retrieving ADHOC reports, and reporting problem issues to our vendors to mitigate any possible related risk. This role involves connecting with different departments within the bank such as Fraud, Chargeback, Accounting, and Contact Center.
Candidate Value Proposition :
The successful candidate will have the opportunity to work hybrid, being required onsite only 4 times per month (2 mandatory days + 2 flexible days). The team provides a wide range of support internally & externally and offers a great opportunity for growth.
Typical Day in Role :
- Following Daily / Weekly and Monthly assigned tasks.
- Responding to Coordinator inquiries based on the sense of urgency.
- Adhering to the service level agreement and acknowledging the coordinator's email inquiries.
- Purging and redirecting new replacement cards to their respective address.
- Tracking all interactions with our internal and external clients for any email or phone requests.
- Reporting any problem log with the appropriate vendor for further investigation.
- Taking ownership, updating, and engaging the client on outstanding investigations.
- Checking resources and procedures to enhance their knowledge.
Must Haves :
Nice to Have :
Soft Skills :
Education :
College / University degree preferred.
If you are interested in hearing more about this role, please send your updated resume in MS Word format to Fouzan@ifgpr.com and mention the Bilingual Help Desk / Technical Support - 2 in the subject line.
Other roles can be viewed at www.ifg-global.com
VMS1#J-18808-Ljbffr