Talent.com

Permanent Jobs in Niagara falls%2C on%2C ca

Last updated: 17 hours ago
  • Promoted
Customer Support Representative (ZR_20179_JOB)

Customer Support Representative (ZR_20179_JOB)

BruntWorkOntario, 00, ph
Permanent
Contract : Independent Contractor.Monday to Friday, 9am - 6pm PST with 1 hour unpaid break (8 paid hours per day).Our client specializes in cutting-edge trash can technology, including motion sensor...Show moreLast updated: 1 day ago
  • Promoted
Quality Improvement Coordinator

Quality Improvement Coordinator

The Salvation Army in CanadaNiagara, ON, Canada
Permanent
The Salvation Army is an international Christian church.Its message is based on the Bible; its ministry is motivated by love for God and the needs of humanity. Mission StatementThe Salvation Army ex...Show moreLast updated: 12 days ago
Customer Service Representative

Customer Service Representative

DeckMartOntario, ON, ca
Permanent
Quick Apply
DeckMart is looking for a dynamic .Customer Service Representative.The ideal candidate will have previous experience, preferably in building materials or construction industry, with excellent ...Show moreLast updated: 28 days ago
  • Promoted
Procurement Coordinator

Procurement Coordinator

Kelly Services (Canada), Ltd.St. Catharines, ON, Canada
CA$55,000.00–CA$60,000.00 yearly
Full-time +1
Job Type : Full-time, Permanent Salary : $55K–$60K per year.Our client is looking for a Procurement Coordinator to support its operations in the North American and Australian Mining and Aggregate mar...Show moreLast updated: 4 days ago
Field Marketing Representative - St. Catharines, ON

Field Marketing Representative - St. Catharines, ON

Kognitive Sales SolutionsSt. Catharines, ON, CA
CA$17.75 hourly
Full-time +1
Quick Apply
Field Marketing Representative – Kognitive Sales Solutions .Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections wi...Show moreLast updated: 30+ days ago
Tool Grinding Shop Supervisor - Triangle Die & Tool Co. Ltd.

Tool Grinding Shop Supervisor - Triangle Die & Tool Co. Ltd.

Recruit Without BordersSt. Catharines, ON, Canada
CA$36.00–CA$38.00 hourly
Full-time +1
Quick Apply
We provide customers with quality tooling to meet their production standards.We are currently in need of an experienced Tool Grinder with the potential to take on supervisory duties.Key Duties and ...Show moreLast updated: 15 days ago
Sales Representative

Sales Representative

Randstad CanadaSaint Catharines, Ontario, CA
Permanent +1
Quick Apply
We have an exciting opportunity for a sales representative position serving the St.We are seeking a motivated, organized individual who is fully engaged in daily activities to drive successful sale...Show moreLast updated: 14 days ago
  • Promoted
Nanny Wanted - Seeking Saint Catharines, Ontario Child Care Worker

Nanny Wanted - Seeking Saint Catharines, Ontario Child Care Worker

CanadianNanny.caSaint Catharines, Ontario, Canada
Permanent
My family is looking for a permanent full / part-time nanny in Saint Catharines as soon as possible.You will be watching a 14 month old baby boy, 3 year old boy, and a 5 year old girl.The job requir...Show moreLast updated: 12 days ago
  • Promoted
Wireless Sales Representative (Tagalog Speaking Preferred)

Wireless Sales Representative (Tagalog Speaking Preferred)

The Mobile ShopNiagara Falls, ON, Canada
Full-time +1
Join Our Team as a Wireless Sales Representative at The Mobile Shop! •.At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans a...Show moreLast updated: 4 days ago
  • Promoted
Bilingual Business Development Representative

Bilingual Business Development Representative

AdeccoOntario, Canada, Canada
Full-time +1
Bilingual Business Development Representative job opening (French / English).Adecco Professional is currently recruiting for a permanent, full-time junior Bilingual Business Development Representativ...Show moreLast updated: 30+ days ago
  • Promoted
Truck Driver

Truck Driver

Prince Logistic ServicesOntario, Canada
Permanent +1
OverviewLanguagesEnglishEducationNo degree, certificate or diplomaExperienceWil trainOn site Work must be completed at the physical location. There is no option to work remotely.Responsibilities / T...Show moreLast updated: 30+ days ago
service attendant - gas station

service attendant - gas station

PetroCanada Gas StationThorold, ON, CA
CA$17.20 hourly
Permanent
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Hours : 16 to 40 hours per week.Show moreLast updated: 26 days ago
  • Promoted
Truck Driver

Truck Driver

Services logistiques PrinceOntario, Canada
Permanent +1
OverviewLanguagesEnglishEducationNo degree, certificate or diplomaExperienceWil trainOn site Work must be completed at the physical location. There is no option to work remotely.Responsibilities / T...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Dental Assistant Level II

Dental Assistant Level II

Passion Dental GroupWelland, ON, Canada
Full-time +1
Thank you for considering applying for our Dental Assistant Level II role.We are looking for a full-time assistant to join us at Lincoln Dental. This position is a mixture of weekdays and weekends, ...Show moreLast updated: 17 hours ago
  • Promoted
1.0 FTE Child & Youth Worker

1.0 FTE Child & Youth Worker

Superior North Catholic District School BoardOntario, Canada
CA$25.89–CA$28.21 hourly
Full-time +1
FTE Permanent Child and Youth Worker.Our Lady of Fatima Catholic School, Longlac / St.Joseph Catholic School, Geraldton.Hour - Competitive Compensation and Benefits Packages.The Child & Youth W...Show moreLast updated: 30+ days ago
food service supervisor

food service supervisor

Dhabba on the FallsNiagara Falls, ON, CA
CA$28.00 hourly
Permanent
Hours : 35 to 40 hours per week.Education : Secondary (high) school graduation certificate.Experience : 1 to less than 7 months. Establish methods to meet work schedules.Requisition food and kitchen su...Show moreLast updated: 30+ days ago
  • Promoted
Concierge

Concierge

Conseil scolaire catholique MonAvenirOntario, Canada
CA$23.83 hourly
Permanent
Le Conseil scolaire catholique MonAvenir accueille cette année plus de 17 500 élèves, au sein de ses 63 écoles : 47 écoles élémentaires, 1 éc...Show moreLast updated: 30+ days ago
Inside Sales Representatives (Fully Onsite) Saint Catharines, ON / Niagara

Inside Sales Representatives (Fully Onsite) Saint Catharines, ON / Niagara

JobCart IncSt. Catharines, ON, CA
CA$40,000.00–CA$41,000.00 yearly
Full-time +1
Quick Apply
Our client, a Fortune 500 and world leader in digital marketing, is growing its Canadian team of full-time Inside Sales Associates. Join our client's team and get a chance to work and learn from exp...Show moreLast updated: 30+ days ago
Maintenance Technician - Weekend Crew

Maintenance Technician - Weekend Crew

PlasmanOntario, ON, CAN
Permanent
Quick Apply
One Company, One Driving Force.Plasman is a leading global automotive and manufacturing company with several locations across North America and Europe. With a rich history dating back over 40 years,...Show moreLast updated: 30+ days ago
Health & Safety Specialist

Health & Safety Specialist

hays-gcj-v4-pd-onlineSt. Catharines
CA$70,000.00 yearly
Permanent
We are seeking a dedicated • •Health & Safety Specialist • • to join our client's team in Niagara Region.The employer is a full-service electrical contractor with over 25 years' experience in the regi...Show moreLast updated: 30+ days ago
Customer Support Representative (ZR_20179_JOB)

Customer Support Representative (ZR_20179_JOB)

BruntWorkOntario, 00, ph
1 day ago
Job type
  • Permanent
Job description

This is a remote position.

Job Highlights :

Contract : Independent Contractor

Schedule :

  • 40 hours per week
  • Monday to Friday, 9am - 6pm PST with 1 hour unpaid break (8 paid hours per day)

Client Timezone : Ontario, Canada

Client Overview

Join a leading U.S.-based manufacturer with a 20-year legacy in innovative home solutions. Our client specializes in cutting-edge trash can technology, including motion sensor, open-top, and step-on models. With a strong presence in major retail chains and online marketplaces, we’re at the forefront of combining functionality with modern design in everyday household items. Our commitment to quality is backed by a two-year warranty on all products, ensuring customer satisfaction and trust in our brand.

Job Description

As a Customer Support Representative, you’ll be the vital link between our revolutionary products and our valued customers. In this dynamic role, you’ll leverage state-of-the-art CRM systems to manage a high volume of inquiries across various channels. Your mission will be to elevate our customer experience by providing swift, knowledgeable, and empathetic support. This position offers an exciting opportunity to work with cutting-edge household technology while developing your skills in a fast-paced e-commerce environment. If you’re passionate about innovative products and exceptional customer service, this role provides the perfect platform to showcase your talents and grow your career in customer support.

Responsibilities

  • Respond promptly to customer inquiries via email and social media, adhering to a 24-hour response time policy
  • Efficiently manage and resolve customer service tickets using Freshdesk CRM system
  • Handle warranty-related questions and claims with expertise, ensuring customer satisfaction throughout the two-year warranty period
  • Process product returns and coordinate replacement orders, maintaining a smooth customer experience
  • Provide comprehensive information about our innovative trash can features and functionality to both potential and existing customers
  • Collaborate closely with internal teams to ensure consistent customer satisfaction and timely issue resolution
  • Maintain meticulous records of all customer interactions and follow-up actions for quality assurance and continuous improvement
  • Requirements

  • 4+ years of proven experience in customer support, preferably in e-commerce or retail sectors
  • Demonstrated proficiency in Freshdesk or similar CRM systems
  • Exceptional written and verbal communication skills in English
  • Strong problem-solving abilities and keen attention to detail
  • Self-motivated with excellent time management skills to meet or exceed response time goals
  • Familiarity with major e-commerce platforms such as Amazon or Walmart Marketplace is highly desirable
  • Basic understanding of ERP systems, particularly Netsuite, is a plus
  • Ability to work remotely with provided hardware (computer, internet, headset)
  • Flexibility to work varying schedules, potentially including weekends, to ensure optimal customer coverage
  • Enthusiasm for learning about and explaining innovative household products
  • Adaptability to take on expanded responsibilities, including more technical tasks, as your role evolves
  • Benefits

    Independent Contractor Perks :

  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
  • Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

    ZR_20179_JOB