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Jobs in Moncton%2C nouveau brunswick

Last updated: 8 hours ago
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Bilingual Patient Care Specialist

Bilingual Patient Care Specialist

Shoppers Drug Mart Specialty Health Network Inc.Moncton, NB, Canada
Full-time
Spécialiste bilingue des soins aux patients (Poste à distance) •.Le Réseau de santé spécialisé (ou SHN, comme nous l’appelons) est une division en plein essor de Pharmaprix qui fait preuve d’un soli...Show moreLast updated: 2 days ago
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Sales Representative

Sales Representative

Industrielle Alliance - Agence Québec Rive-SudMoncton, NB, Canada
Full-time
Did you know that 80% of active Sales Representative / financial advisors have not studied finance?.Are you looking for a new challenge with a flexible schedule and the possibility of working from ...Show moreLast updated: 19 days ago
Remote Customer Service Sales Moncton, NB

Remote Customer Service Sales Moncton, NB

Talent Hire RecruitmentMoncton, NB, CA
CA$115,000.00 yearly
Remote
Quick Apply
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Show moreLast updated: 30+ days ago
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Marketing Assistant

Marketing Assistant

Portia ManagementDieppe, CA
Full-time +1
Here at Portia Promotions, we specialize in marketing, sales, and brand management for some of the most renowned Canadian companies!. We strive for professionalism and unparalleled service, and we p...Show moreLast updated: 26 days ago
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Office Administration Part Time Work from Home Computer Job

Office Administration Part Time Work from Home Computer Job

EA SolutionsMoncton, NB, ca
CA$34.00 hourly
Remote
Full-time +1
Office Administration Part Time Work from Home Computer Job.Work from Home Administration - Computer Online Data Entry & Short Studies / Feedback - Part Time & Full Time Work - No Experience ...Show moreLast updated: 30+ days ago
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Part time professional cleaner

Part time professional cleaner

Crystal Clean Maintenance Ltd.Dieppe Moncton East, NB, ca
Part-time
Crystal Clean Maintenance is a family-owned company that has been in business for over 60 years, employing over 250 full and part-time cleaners across the Maritimes. We take pride in our team and re...Show moreLast updated: 8 hours ago
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Managing Broker - New Brunswick - Temp - (REMOTE)

Managing Broker - New Brunswick - Temp - (REMOTE)

eXp Realty CanadaMoncton, Moncton Parish, Canada
Remote
Full-time
We are one of the first work-from-anywhere companies with 2,000+ team members utilizing our virtual office called eXp World. This role is work-from-anywhere in New Brunswick, Canada.Please note : Thi...Show moreLast updated: 17 hours ago
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Human Resources Specialist

Human Resources Specialist

LuMar ElectricMoncton, NB, Canada
Full-time
LuMar Electric is a dynamic and forward-thinking electrical contracting company based in Moncton, New Brunswick.We are proud to have a team of +-100 employees who are dedicated to providing high-qu...Show moreLast updated: 2 days ago
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Curtain & Blind Installer

Curtain & Blind Installer

Linen ChestDieppe, Canada
Full-time
Quick Apply
Curtain & Blind Installer | On the Road | Shop at Home .Provide quality service to customers;.Travel to our various customers' homes to perform curtain and blind installation.Bilingual (E...Show moreLast updated: 30+ days ago
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Gisell Anne looking for a babysitter or nanny - babysitting job in Riverview

Gisell Anne looking for a babysitter or nanny - babysitting job in Riverview

SitlyRiverview, CA
Part-time
We are from the Philippines and fairly new comers here in Canada.Me and my husband are currently working and sometimes our schedules overlaps that is why we are looking for someone trustworthy and ...Show moreLast updated: 9 days ago
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Part Time Merchandiser

Part Time Merchandiser

Carlton Cards LTDMoncton, New Brunswick, Canada
Part-time
Quick Apply
Carlton Cards is the #1 greeting card company in Canada.As a member of our Merchandiser team, you will play a key role in our company’s purpose. to make the world a more thoughtful and caring place...Show moreLast updated: 16 hours ago
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Work from Home Product Tester – No Experience

Work from Home Product Tester – No Experience

OCPAMoncton, New Brunswick, CA
CA$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
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Sales Representative

Sales Representative

Best Version MediaMoncton, New Brunswick
Quick Apply
YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. Year one earnings can range CAD $91K-140k with the potential to exc...Show moreLast updated: 30+ days ago
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Warehouse Worker

Warehouse Worker

Randstad CanadaMoncton, New Brunswick, CA
CA$23.94 hourly
Temporary
Quick Apply
Randstad Canada is currently hiring a Warehouse Labourer / Warehouse Box Mover for one of our renowned clients in the document storage field, in Moncton, New Brunswick. Available shifts are : Monday...Show moreLast updated: 30+ days ago
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Part-Time Focus Group Participant - Pick your own topic

Part-Time Focus Group Participant - Pick your own topic

ApexFocusGroupDieppe, NB, Canada
CA$850.00 weekly
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Administrative Assistant admin experience needed.Adminis...Show moreLast updated: 9 days ago
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Recruitment Consultant

Recruitment Consultant

Drake InternationalMoncton, NB, Canada
CA$40,000.00–CA$50,000.00 yearly
Full-time
We are seeking a dynamic individual to add to our Moncton team.The ideal candidate will be comfortable meeting new people frequently. You will play an important role, by sourcing qualified candidate...Show moreLast updated: 7 days ago
Field Sales Representative - Moncton, NB

Field Sales Representative - Moncton, NB

Kognitive Sales SolutionsMoncton, NB, CA
CA$16.25 hourly
Full-time
Quick Apply
Field Sales Representative - Kognitive Sales Solutions.Kognitive Sales Solutions, is seeking highly motivated sales-oriented individuals who can create excitement and connections with consumers in-...Show moreLast updated: 11 days ago
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Inside Sales Representative

Inside Sales Representative

Laird PlasticsMoncton, NB, Canada
Full-time
You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Laird Plastics ...Show moreLast updated: 1 day ago
Remote Customer Service Sales Moncton, NB

Remote Customer Service Sales Moncton, NB

HireGrow StaffingMoncton, NB, CA
CA$115,000.00 yearly
Remote
Full-time
Quick Apply
Overview : We are a rapidly growing company actively searching for dedicated and driven individuals from across North America & Canada to join us as life insurance benefits advisors in providing...Show moreLast updated: 30+ days ago
  • Promoted
Data Entry Specialist

Data Entry Specialist

Charlotte RecruitmentNew Brunswick, Canada, Canada
serp_jobs.job_card.currency_minsalary_currency_maxsalary_dayly
Full-time +1
We are looking for an online tourism assistant to join our team! As an online tourism assistant, you will be responsible for supporting our team with a variety of administrative tasks.Assist with o...Show moreLast updated: 7 days ago
Bilingual Patient Care Specialist

Bilingual Patient Care Specialist

Shoppers Drug Mart Specialty Health Network Inc.Moncton, NB, Canada
2 days ago
Job type
  • Full-time
Job description
  • Spécialiste bilingue des soins aux patients (Poste à distance)
  • Le Réseau de santé spécialisé (ou SHN, comme nous l’appelons) est une division en plein essor de Pharmaprix qui fait preuve d’un solide esprit d’entreprise. Nous sommes fiers de posséder une culture de travail sensationnelle et d’évoluer dans un environnement très agréable! Nous offrons un salaire concurrentiel, d’excellents avantages sociaux, des rabais chez Pharmaprix, un rabais sur l’abonnement au gymnase GoodLife, des régimes de retraite et de REER, un régime d’actionnariat à l’intention des employés, des formations et un développement professionnels, ainsi que de nombreux autres avantages!

    Loblaw, le plus grand employeur au Canada, a fait l’acquisition de Pharmaprix en 2014, rendant ainsi illimitées vos possibilités de carrière au sein de l’ensemble de notre organisation!

    Pourquoi travailler au sein du Réseau de santé spécialisé?

    Dans le Réseau de santé spécialisé de Pharmaprix, nous cherchons continuellement à recruter des gens formidables pour renforcer notre culture. Nous croyons que les gens formidables façonnent nos valeurs, sont authentiques, bâtissent la confiance et créent des liens. Si cette description vous ressemble et que vous êtes ouvert(e) d’esprit, que vous avez une bonne attitude face aux changements et que vous aimez les défis d’un environnement de travail au détail dynamique, postulez dès aujourd’hui.

    Fonction de base

    Le ou la spécialiste des soins aux patients (SSP) est le point de contact unique pour les patients inscrits au programme de soutien aux patients. Il incombe au ou à la spécialiste des soins aux patients de s’assurer que les offres de services des programmes sont gérées et livrées efficacement avec un service à la clientèle de la plus haute qualité. Ce ou cette collègue est axé(e) sur l’action, fait preuve de diplomatie et de compréhension, et s’assure que les patients tirent une expérience positive du Réseau de santé spécialisé durant leur traitement.

    Nature et portée

    Le ou la spécialiste des soins aux patients est le point de contact principal pour les patients en plus d’être, dans certains programmes, le point de contact unique pour le groupe de cliniques et de bureaux de ce territoire. Le ou la spécialiste des soins aux patients collaborera avec d’autres spécialistes des soins aux patients et un(e) gestionnaire de cas ou gestionnaire de cas sur le terrain pour le territoire désigné, selon le programme. Le soutien supérieur offert de bout en bout par cette équipe améliorera l’expérience des patients et des médecins avec le programme de soutien et favorisera des résultats positifs pour les patients. L’attention portée aux indicateurs de rendement clé des clients ciblés pour le programme est indispensable pour ce poste.

    Tâches :

    • Agir comme point de contact unique des patients inscrits au programme de soutien et des médecins prescripteurs, le cas échéant
    • Effectuer les appels de bienvenue pour recueillir des renseignements pertinents, présenter le programme de soutien aux patients et obtenir le consentement des patients, au besoin
    • Informer les patients sur l’ensemble du programme; par exemple, soutien à la gestion de cas, soutien au remboursement, formation sur l’auto-injection, coordination des ordonnances et conformité continue
    • Comprendre très bien le médicament
    • Maintenir un niveau de connaissance élevé des mécanismes de remboursement des secteurs public et privé, plus précisément ceux du territoire assigné
    • Défendre les intérêts des patients, explorer toutes les options de financement des médicaments, déterminer les détails de la couverture, et élaborer et tenir à jour la documentation, complète et exacte, requise pour favoriser la réussite du processus de remboursement
    • Administrer les essais financiers et gérer tous les aspects de l’aide financière du programme, le cas échéant
    • Assurer la coordination des services aux patients du programme de manière efficace pour un accès rapide et continu au traitement, y compris la formation sur l’auto-injection
    • Travailler en collaboration avec la gestion du programme, d’autres spécialistes des soins aux patients et le ou la gestionnaire de cas en magasin ou gestionnaire de cas (selon le programme) pour répondre aux préoccupations ou aux besoins des patients et pour traiter les recours hiérarchiques qui interrompent le cheminement des patients
    • Communiquer avec les clients périodiquement pour confirmer l’adhésion et coordonner la livraison des médicaments (y compris la date et l’heure)
    • Signaler immédiatement ou dès que possible tous les événements indésirables (EI) et plaintes techniques sur le produit (PTC), conformément aux politiques et procédures en vigueur
    • Qualifications :

    • Diplôme d’études collégiales ou universitaires requis
    • 2 à 3 années d’expérience dans les secteurs pharmaceutiques ou des soins de santé, et de préférence avoir travaillé directement avec les patients et d’autres professionnels de la santé (p. ex., médecins, personnel infirmier, pharmaciens ou pharmaciennes)
    • Expérience avec les régimes d’assurance-médicaments publics (provincial et fédéral) et privés de tiers
    • 2 à 3 années d’expérience en soutien à la clientèle ou dans un centre d’appels
    • Compétences solides en informatique dans un environnement Windows avec MS Office et expérience avec une base de données de relations avec les clients, un atout
    • Bilinguisme anglais et français requis
    • Capacité avérée à travailler dans un environnement dynamique et en équipe
    • Excellentes aptitudes en communication, verbale et écrite, pour interagir efficacement avec les patients et les clients
    • Capacité avérée à analyser et à interpréter les renseignements, les données et les règlements
    • Grand sens de l’attention aux détails et capacité avérée à prendre des décisions éclairées
    • Flexibilité pour travailler de longues journées et des heures supplémentaires, au besoin
    • Être en mesure de travailler selon un horaire flexible entre 8 h et 20 h.
    • Bilingual Patient Care Specialist (Remote position)
    • Specialty Health Network (or SHN, as we call ourselves) is a growing division of Shoppers Drug Mart, with a strong entrepreneurial spirit. We pride ourselves in having an awesome work culture and fun environment! We offer competitive salaries, a great benefit package, Shoppers Drug Mart discount, Goodlife gym discount, RRSP / Pension plans, Employee share ownership plan, professional training, and development and many more perks!

      Shoppers Drug Mart was acquired by Loblaw in 2014, the largest employer in Canada – making your career opportunities within our larger organization - endless!

      Why work at Specialty Health Network?

      At Shoppers Specialty Health Network, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.

      Basic Function

      The Bilingual Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program. The PCS is responsible for ensuring program service offerings are managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful, and empathetic, ensuring the patient has a positive experience working with Specialty Health Network through their treatment journey.

      Nature and Scope

      The Bilingual Patient Care Specialist is the main point of contact for the patient, and in some programs, also the single point of contact for the group of physician clinics / offices within that territory. The Patient Care Specialist will work collaboratively with other Patient Care Specialists and a Case Manager / Field Case Manager for a designated territory, dependent on the program. The superior end to end support provided by this team will enhance the patient and physician experience of the Support Program and drive positive patient outcomes. Attention to customer key performance indicators identified for the program is fundamental to this role.

      What you will do :

    • Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
    • Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required
    • Informs the patient about all program offerings – for example case management support, reimbursement support, self-injection training, prescription coordination and ongoing compliance
    • Understands the molecule(s) in full detail
    • Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
    • Acts as a patient advocate, exploring all options for funding of medications, determines coverage details and develops / maintains complete and accurate documentation required to facilitate a successful outcome of the reimbursement process
    • Administers financial means tests and manages all aspects of financial assistance within the program as applicable
    • Ensures coordination of program services to patients in an effective manner resulting in prompt and continued access to therapy, including self-injection training
    • Works collaboratively with Program Management, other Patient Care Specialists, and Field Case Manager / Case Manager (program dependent) to address patients concerns or needs and escalations interrupting the patient journey
    • Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
    • Report all adverse Events (AE) and Product Technical complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
    • What you will need :

    • College Diploma or University degree is required
    • 2-3 years’ experience in the healthcare or pharmaceutical industry, preferably working with directly with patients and with other health professionals (i.e., physicians, nurses, pharmacists)
    • Experience with public (provincial and federal) and private third-party drug reimbursement plans
    • 2-3 years’ experience in a Customer Service or Call Centre setting
    • Strong Computer skills in a Windows environment using MS Office and experience using a customer relationship database is an asset
    • Bilingualism (French & English) - required
    • Demonstrated ability to work successfully within a fast paced, team-based environment
    • Excellent communication skills, written and verbal, to interact effectively with patients and clients
    • Demonstrated ability to analyze and interpret information, data, and regulations.
    • Demonstrated ability to pay attention to details and make decisions using sound judgement.
    • Flexible to work longer hours, overtime as required
    • Able to work flexible hours between 8 : 00AM to 8 : 00PM
    • Job Type : Full-time

      Benefits :

    • Company pension
    • Dental care
    • Disability insurance
    • Employee assistance program
    • Employee stock purchase plan
    • Extended health care
    • Life insurance
    • Paid time off
    • RRSP match
    • Store discount
    • Vision care
    • Schedule :

    • Monday to Friday
    • Application question(s) :

    • What are your salary expectations?
    • How would you a handle a patient expressing their concern regarding their health and financial situation?
    • What are your salary expectations?
    • How would you a handle a patient expressing their concern regarding their health and financial situation?

      Provide an example of a time that you had to multitask and meet deadlines?

    • Do you have experience with public (provincial and federal) and private drug party reimbursement plans?
    • Language :

    • French (required)
    • Work Location : In person