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Field Service Technician
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Insort GmbH - Insort Inc.New Brunswick, Canada- Full-time
Join Insort – Shaping the Future of Food Safety and Quality!
Insort is a global leader in developing and manufacturing highly innovative, sensor-based sorting and monitoring equipment for the food processing industry. Our cutting-edge technology enables food processors to achieve new levels of safety, quality, and efficiency. Headquartered in Austria, with a U.S. sales and service subsidiary in Turlock, California, we are rapidly growing our presence across North America.
To support our expansion, we are looking for a
Field Service Technician
based in Prince Edward Island or New Brunswick , Canada to join our North American team.
Your Start at Insort :
Following a comprehensive training period on our machines and technologies, both in-house and at customer sites, you will play a key role in the commissioning, servicing, and support of our sensor-based sorting solutions.
About the JOB :
- Installation & Commissioning : Independently install and set up Insort’s advanced sorting and monitoring equipment at customer facilities.
- Service & Maintenance : Perform routine maintenance, upgrades, retrofits, and repairs on existing systems to ensure optimal performance.
- Customer Training & Support : Conduct operator and maintenance training sessions and provide technical guidance to customers.
- Diagnostics & Troubleshooting : Analyse and resolve issues related to mechanics, sensors, electronics, and software, in close collaboration with internal technical teams.
- Technical Documentation : Prepare detailed commissioning, service, and performance evaluation reports.
- Field Insights & Feedback : Provide technical input on new developments and relay feedback on existing equipment to improve product performance.
- Remote Support : Assist customers with troubleshooting and problem resolution via remote support when not on-site.
About YOU :
Our OFFER :
Additional Details :
Work Schedule : 40 hours per week, Monday-Friday, with flexible hours typically between 6 : 00 AM and 6 : 00 PM. Overtime and occasional weekend work will be required, depending on the work schedule and service demand.
Compensation : Competitive salary of $70,000–$80,000 per year (base salary) plus overtime.
Remote work : This is a remote work position. Work from your home office to support our North American Customers remotely on non-travel days.
Vacation Time : 15 days of paid vacation (3 weeks).
Interested?
Join us and become a key part of our innovative team driving advancements in food safety and quality. We look forward to your application!