Vice president of operations Jobs in Bromont, QC

Are you a seasoned digital marketing executive who drives successful data-driven omnichannel strategy for online retail brands? As an entrepreneurial thinker, you’re energized by a company or a product in a high growth cycle and know how to scale small businesses in a profitable way. You have a proven track record of attracting and retaining customers, elevating and enhancing their e-commerce experiences through top-tier digital marketing efforts.

Smart, Savvy + Associates is pleased to partner with Rocky Mountain Soap Company in their search for a Vice President, Digital Marketing + eCommerce. The right person for the role is a strong, confident leader with deep expertise in digital marketing, branding and e-commerce. This leader will oversee the alignment of Rocky's brand, marketing, retail and digital customer experiences to deliver consistent, compelling and innovative strategies that enhance customer satisfaction, loyalty, and business performance.

About Rocky Mountain Soap Company

Based in Canmore, AB, Rocky Mountain Soap Company produces handcrafted personal and beauty care products made from fresh, simple and sustainable ingredients. With a commitment to intentional formulas, conscious production and thoughtful choices, they’ve grown to become a leading all-natural personal care brand in Canada.

As the Vice President, Digital Marketing + eCommerce, you will...

• Develop and implement a unified customer growth strategy that integrates brand, marketing, retail, and e-commerce to grow total customers.
• Ensure the experience is customer-centric, brand-focused, consistent and engaging across all channels, both online and offline.
• Create and lead Rocky's digital strategy to drive customer growth, focusing on both new customer acquisition and long-term retention. This includes : a) Developing a robust social strategy that fosters meaningful connections and authentic loyalty, b) Ensuring seamless integration of the brand experience across digital platforms., c) Enhancing customer engagement and loyalty by driving growth through targeted digital initiatives.
• Lead the overall brand strategy to ensure brand messaging, positioning, and identity resonate with target customers.
• Work with creative teams to drive brand consistency and innovation across all marketing and retail touchpoints.
• Oversee the development and execution of comprehensive marketing campaigns that drive brand awareness, customer engagement, and loyalty.
• Manage digital, social, traditional and other marketing channels to ensure maximum reach and impact.
• Oversee the e-commerce business, ensuring a seamless digital customer experience.
• Develop strategies to optimize online sales, improve conversion rates, and increase customer retention through personalized, data-driven digital experiences.
• Drive innovation in customer engagement, leveraging emerging trends in technology, personalization, and omnichannel strategies.
• Explore new ways to reach and connect with customers in the evolving retail and digital landscape.

You have...

This role is 100% remote, and open to anyone legally able to work in Canada, offering the flexibility to work from anywhere within the country while staying connected to a collaborative, national team.

Interested in applying for this role? Polish up your resume and fill out an application on this posting today!

About Smart, Savvy + Associates

Smart, Savvy + Associates is a recruitment agency that specializes in connecting companies across Western Canada with marketing, communications and creative professionals they need, from coordinators to C-suite. Based in Vancouver, BC, this team of marketers-turned-recruiters have an in-depth understanding of what it takes to find and hire best-in-class talent.

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