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User experience Jobs in Ingersoll, ON

Last updated: 1 day ago
  • Promoted
Head of Customer Experience

Head of Customer Experience

STAN AIGolden Horseshoe, ON, Canada
Full-time
Head of Customer Experience at STAN.Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managin...Show moreLast updated: 2 days ago
  • Promoted
RPA developer with Blueprism experience

RPA developer with Blueprism experience

Themesoft Inc.Ontario, Canada, Canada
Full-time
Job Title : RPA developer with Blueprism Experience.Evaluate new process opportunities and identify other new processes, assessing viability as soon as possible. Optimize and document the business pro...Show moreLast updated: 22 days ago
UI / UX Designer

UI / UX Designer

Parent OrganizationON, Canada
Full-time
Quick Apply
We are hiring a talented and detail-oriented UX / UI Designer to join one of our high-impact Fortune 500 projects .This is an exciting opportunity to work on cutt...Show moreLast updated: 1 day ago
Backend Engineer, Business Experience

Backend Engineer, Business Experience

redditRemote, Ontario, Canada
serp_jobs.job_card.currency_salary_dayly
Remote
Reddit is a community of communities.It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote...Show moreLast updated: 30+ days ago
UX Designer 6709-19

UX Designer 6709-19

FoilconLa Gran YajaToronto, Ontario, Canada
CA$80,000.00–CA$90,000.00 yearly
HM Note : This hybrid role is three (3) days onsite and commences April 2, 2024.Create effective, user friendly and visually appealing interfaces. Design the overall functionality of the product in o...Show moreLast updated: 30+ days ago
  • Promoted
Deskside Support Technician

Deskside Support Technician

Stefanini North America and APACingersoll, on, Canada
Full-time
Stefanini Group is looking for a.For quick apply, please reach out to Franchesca Ignacio.Provide hands-on technical support for desktops, laptops, printers, and other peripherals to ensure optimal ...Show moreLast updated: 1 day ago
  • Promoted
Business Analyst Consultant

Business Analyst Consultant

ImpactLifeON, Canada
At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and colla...Show moreLast updated: 6 days ago
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Business Analyst Consultant

Business Analyst Consultant

Equitable Life of CanadaWaterloo, Region of Waterloo, Canada
Business Analyst Consultant Waterloo, ON, Canada Req #2655 Thursday, January 30, 2025 At Equitable, we realize that your work life is not just about performing a job. it's about being part of a wor...Show moreLast updated: 13 days ago
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Product Designer

Product Designer

Morpheus Talent SolutionsOntario, Canada
Morpheus are partnered with a long-standing client who are a leader in data engineering, Data science, AI and generative AI. They are looking for a Product Designer to create user-centered solutions...Show moreLast updated: 17 days ago
  • Promoted
Remote Work – No Experience

Remote Work – No Experience

OCPAOntario, CA
CA$45.00 hourly
Remote
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
  • Promoted
Executive Vice President Member Experience

Executive Vice President Member Experience

Kawartha Credit Union LimitedON, Canada
Executive Vice President Member Experience.Executive Vice President (EVP), Member Experience.Primary work location is our head office in Peterborough, Ontario. A hybrid working model is supported.Th...Show moreLast updated: 29 days ago
  • Promoted
Business Analyst Consultant

Business Analyst Consultant

EquitableWaterloo, Region of Waterloo, Canada
Full-time +1
At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and colla...Show moreLast updated: 8 days ago
Senior User Experience Designer, Ottawa Ontario Canada

Senior User Experience Designer, Ottawa Ontario Canada

Ciena Canada, Inc.Ontario,Canada,Remote
CA$45.00–CA$50.00 hourly
Remote
Full-time
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Customer Experience Specialist

Bilingual Customer Experience Specialist

Sym-Tech Dealer ServicesOntario, Canada
Celebrating 53 years of growth, Sym-Tech is the leading finance and insurance provider to the retail automotive industry. At-Sym-Tech we are looking for Associates who share our passion for innovati...Show moreLast updated: 30+ days ago
  • Promoted
Bilingual Associate Customer Support

Bilingual Associate Customer Support

Tech MahindraOntario, Canada
Position - Bilingual - Associate Customer Support & Retention.On this project you will be providing frontline customer service and support for internet, home phone and TV customers.You will be answ...Show moreLast updated: 30+ days ago
Customer Experience Coordinator

Customer Experience Coordinator

VetsterOntario, Canada
Vetster is looking for a credentialed Veterinary Technician to join our Customer Experience team, reporting to the Customer Experience Director. Please note, we are only accepting applications from ...Show moreLast updated: 30+ days ago
  • Promoted
Freight Broker Agent - Experience Required

Freight Broker Agent - Experience Required

Logistic Dynamics Inc.Ontario, CA
Full-time
Freight Broker Agent (Experience Required).Logistic Dynamics (LDi) is a 3rd Party Logistics (3PL) company that focuses on building our independent contractors (1099) businesses with our Agent-based...Show moreLast updated: 30+ days ago
  • Promoted
User Terminal / Modem System Specialist

User Terminal / Modem System Specialist

Holt Executive LtdOntario, Canada, Canada
Full-time
Holt Executive are partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, ...Show moreLast updated: 14 days ago
Supervised Practice Experience Partnership (SPEP)

Supervised Practice Experience Partnership (SPEP)

Alexandra Hospital IngersollIngersoll, ON, CAN
Quick Apply
SPEP Program Overview - Copied from CNO Website.The Supervised Practice Experience Partnership (the program) is a partnership program between the College of Nurses of Ontario (CNO), Ontario Health ...Show moreLast updated: 30+ days ago
User Experience Lead Designer

User Experience Lead Designer

CB CanadaOntario, Canada
CA$45.00–CA$50.00 hourly
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.A...Show moreLast updated: 30+ days ago
Head of Customer Experience

Head of Customer Experience

STAN AIGolden Horseshoe, ON, Canada
2 days ago
Job type
  • Full-time
Job description

As the Head of Customer Experience at STAN , you’ll be a pivotal part of our Customer Success Team, becoming an expert in STAN AI, technical products, and integrations. You will lead the daily operations of the Implementation team, managing and mentoring associates to excel through empowerment and encouragement.

About Us :

We believe that properties can be managed autonomously. STAN is the first A.I. assistant for residential property managers. Launched in 2019 by two former property management executives, STAN is growing quickly and is already the largest A.I. assistant in the industry, offering multiple AI products to serve our clients.

Key Responsibilities :

  • Expertise and Leadership : Become a STAN AI expert and lead the Implementation and customer success manager team, ensuring smooth operations and top-notch service.
  • Team Development : Recruit, mentor, and develop associates, fostering a high-performance environment.
  • Client Support : Provide world-class service to clients, managing complex implementation projects and supporting the Customer Success team in responding to inquiries.
  • Client Onboarding : Actively contribute to the onboarding of new clients, developing and executing strategies to drive platform usage.
  • Cross-functional collaboration : Work closely with Sales, Bot Review, and Development teams to ensure a seamless customer experience and successful implementation.
  • Account Management : Monitor setup progress, identify potential risks, and guide next steps, becoming the internal voice of the customer.
  • Customer Relationships : Build strong relationships with new and existing customer stakeholders, deeply understanding their business and operational objectives.
  • Additional Support : Assist leadership, Sales & Marketing, and Customer Success teams with various duties, ensuring client retention and satisfaction.
  • Innovation and Improvement : Spearhead data training for the STAN machine learning model, manage human-in-the-loop support, and develop strategic plans to enhance customer service and team productivity.

Requirements and Skills :

  • 2-4 years of leadership experience in a fast-paced environment.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize, multitask, and manage time effectively.
  • Proven experience in Startup / SaaS, Client Onboarding, Customer Service, and / or Customer Success.
  • Tech-savvy with the ability to quickly learn and explain new products.
  • Knowledge of CRM software, Project Management, and CS Platforms.
  • Analytical and creative in finding solutions for customers.
  • Relevant Bachelor’s Degree or equivalent experience.
  • Strong negotiation skills and ability to set expectations with customers.
  • Join us at STAN to make a direct impact on our client experience and support programs while leading a team to success in the dynamic field of AI-driven property management.

    Note : This is a full-time in-office role. Our office is at 111 Gordon Baker Rd in North York. Applicants should only apply if they are comfortable with an in-person atmosphere.

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