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Telephone triage nurse Jobs in London, ON

Last updated: 1 day ago
  • Promoted
Patient Flow Nurse (ER Nursing)

Patient Flow Nurse (ER Nursing)

Teladoc HealthOntario, Canada
Full-time
This is a 100% remote position - the full flexibility to work from home!).As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care i...Show moreLast updated: 4 days ago
Field and Infusion Nurse, RPN / LPN, Richmond Hill / North York

Field and Infusion Nurse, RPN / LPN, Richmond Hill / North York

CB CanadaOntario, Canada
CA$40.21–CA$52.71 hourly
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.A...Show moreLast updated: 30+ days ago
administrative assistant

administrative assistant

TWICE THE DEAL PIZZA AND WINGSLondon, ON, CA
CA$34.50 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : Experience an asset.Schedule and confirm appointments. Answer telephone and relay telephone calls and messages.Order office supp...Show moreLast updated: 30+ days ago
Nurse Case Manager

Nurse Case Manager

MCD McKesson Canada Corporation / La Corporation McKesson CanadaCAN, Ontario, Work at Home
CA$49,800.00–CA$83,000.00 yearly
Remote
Full-time
This role is responsible for the management of specific cases as assigned for the coordination and support through the patient’s journey. The Nurse Case Manager (NCM) is responsible for the overall ...Show moreLast updated: 9 days ago
administrative assistant

administrative assistant

VIA COURIERLondon, ON, CA
CA$34.50 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 7 months to less than 1 year.Coordinate the flow of information within the team. Open and distribute mail and other materials.Re...Show moreLast updated: 30+ days ago
office administrative assistant

office administrative assistant

JIND CARRIERSLondon, ON, CA
CA$24.00 hourly
Full-time +1
Secondary (high) school graduation certificate.Arrange and co-ordinate seminars, conferences, etc.Determine and establish office procedures and routines. Schedule and confirm appointments.Manage tra...Show moreLast updated: 30+ days ago
Nurse Practitioner -IHT and HOW

Nurse Practitioner -IHT and HOW

Good Shepherd CentresOntario, ON, CAN
CA$55.14 hourly
Full-time
Quick Apply
In this position, you will engage in collaborative work within the community, with the Integrated Health Team and Health on Wheels (IHT and HOW). This team will be focused on connecting with vulnera...Show moreLast updated: 23 days ago
Telephone Interviewer

Telephone Interviewer

York UniversityOntario, Canada
CA$16.55–CA$17.50 hourly
The Telephone Interviewer is responsible for collecting information for various research projects.Must be enrolled as a York student. Related experience with telemarketing or other telephone-oriente...Show moreLast updated: 30+ days ago
  • Promoted
LVN -Outpatient- Lvl II - Ontario Vineyard MOB - Family Medicine-Regular Clinic - On Call

LVN -Outpatient- Lvl II - Ontario Vineyard MOB - Family Medicine-Regular Clinic - On Call

Health eCareersON, Canada
Full-time
Provides nursing care to patients under the direction of a Registered Nurse or physician / advanced practice provider.Utilizes observational skills to observe nursing intervention and assists medical...Show moreLast updated: 1 day ago
administrative secretary

administrative secretary

Pegasus Transport Inc.London, ON, CA
CA$26.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Record and prepare minutes of meetings, seminars and conferences. Schedule and confirm appointments....Show moreLast updated: 30+ days ago
Sr Full Stack Spark Scala Developer

Sr Full Stack Spark Scala Developer

Emonics LLCOntario, Canada
CA$5,000.00–CA$9,000.00 monthly
Full Stack Developer Required Technical Skills : .Experience with Linux and Cloud Technologies like Open Shift would be an asset. Experience with Continuous Build and Integration Process.Experience wi...Show moreLast updated: 30+ days ago
administrative assistant

administrative assistant

S & P Agricultural Labour Services LtdLondon, ON, CA
CA$34.50 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Answer telephone and relay telephone calls and messages. Oversee the preparation of reports.Respond ...Show moreLast updated: 30+ days ago
administrative assistant

administrative assistant

2307427 Ontario Inc.London, ON, CA
CA$23.80 hourly
Full-time +1
Experience : 1 to less than 7 months.Answer telephone and relay telephone calls and messages.Order office supplies and maintain inventory. Greet people and direct them to contacts or service areas.As...Show moreLast updated: 30+ days ago
telecommunications technician

telecommunications technician

ZencomLondon, ON, CA
CA$31.00 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 1 year to less than 2 years.Inspect and test cable signals and associated equipment. Diagnose and locate equipment faults, and a...Show moreLast updated: 30+ days ago
Education Director, Eabametoong First Nation

Education Director, Eabametoong First Nation

York Region District School BoardOntario, Canada
CA$90,000.00 yearly
Full-time
Eabametoong First Nation Education Authority Eabametoong First Nation PO Box 294 Eabamet Lake, ON P0T 1L0 Telephone : (807) 242-1305 Fax : (807) 242-1313 Branch Office 201-1119 Victoria Ave E Thunder...Show moreLast updated: 30+ days ago
administrative secretary

administrative secretary

Tahini'sLondon, ON, CA
CA$28.40–CA$32.00 hourly
Full-time +1
Secondary (high) school graduation certificate.Coordinate the flow of information within the team.Schedule and confirm appointments. Answer telephone and relay telephone calls and messages.Order off...Show moreLast updated: 16 days ago
administrative assistant

administrative assistant

Canadian Immigration CentreON, CA
CA$25.00 hourly
Full-time +1
Experience : 1 year to less than 2 years.Arrange and co-ordinate seminars, conferences, etc.Determine and establish office procedures and routines. Schedule and confirm appointments.Answer telephone ...Show moreLast updated: 30+ days ago
  • Promoted
LVN -Outpatient- Lvl II - Ontario Vineyard MOB - Head and Neck-Regular Clinic - Full Time (Temporary)

LVN -Outpatient- Lvl II - Ontario Vineyard MOB - Head and Neck-Regular Clinic - Full Time (Temporary)

HealthEcareers - ClientOntario, CA
Full-time
Provides nursing care to patients under the direction of a Registered Nurse of physician / advanced practice provider.Utilizes observational skills to observe nursing intervention and assists medical...Show moreLast updated: 1 day ago
Oncology Specialty Sales Consultant ( Ontario )

Oncology Specialty Sales Consultant ( Ontario )

LillyOntario, Ontario, Canada
CA$85,000.00–CA$100,000.00 yearly
Full-time
We’re looking for people who are determined to make life better for people around the world.Lilly is searching for an experienced Oncology Sales Consultant to grow its Oncology portfolio.This indiv...Show moreLast updated: 30+ days ago
Communications Specialist 1 (State Police)

Communications Specialist 1 (State Police)

New York StateOntario
Minimum Qualifications High school graduate.Successful completion of a job-related examination.Must be able to work all hours, holidays and weekends. Successful completion of a one-year probation pe...Show moreLast updated: 30+ days ago
Patient Flow Nurse (ER Nursing)

Patient Flow Nurse (ER Nursing)

Teladoc HealthOntario, Canada
4 days ago
Job type
  • Full-time
Job description

This is a 100% remote position - the full flexibility to work from home!)

As the world leader in virtual care, Teladoc Health is passionate about taking care of people. We have been providing care in Canada for over two decades to more than 9 million Canadians and 85,000 plan sponsors. We deliver care across 175 countries (over 51 million members globally), living our mission to empower all people to live their healthiest lives by transforming the healthcare experience. Levering digital technology, we provide whole-person care that spans every stage in a person’s health journey from wellness and prevention to acute care to complex healthcare needs. Our Canadian team has doubled in size over the last two years, and our growth is expected to rapidly continue as we transcend the landscape of future healthcare.

Position Summary

The Patient Flow Nurse (Registered Nurse role) for Virtual Care is responsible for facilitating the seamless and efficient flow of patients through virtual healthcare services. This role involves coordinating and managing the scheduling, triaging, and any follow-up processes to ensure patients receive timely and high-quality virtual care services. The coordinator will collaborate with healthcare providers, patients, and administrative staff to optimize the virtual care experience and contribute to overall patient satisfaction. The patient flow coordinator requires strong clinical judgment, excellent communication skills, and the ability to work effectively under pressure to ensure that patients receive appropriate and timely care based on their medical needs.

Role and Responsibilities

Scheduling and Visit Triage :

  • Coordinate / oversee the scheduling of virtual appointments, ensuring alignment with healthcare providers' availability and patients' preferences.
  • Co – ordinate flow of patients to determine the urgency of their healthcare needs and appropriately prioritize appointments / visits.
  • Prioritize patients between sites making informed decisions regarding appropriate level of care

Provider Collaboration :

  • Collaborate with healthcare providers to optimize their virtual care schedules and prioritize appointments / visits ensuring efficient utilization of their time and skills.
  • Communicate patient-specific information and instructions to providers before virtual booked appointments.
  • Documentation and Data Entry :
  • Oversight of accurate and up-to-date medical records ensures relevant patient information, appointment details, and outcomes of virtual visits.
  • Generate and share virtual care reports with relevant stakeholders as needed.
  • Follow-up and Coordination of lab results
  • Ensure that patients results are communicated as per relevant processes
  • Follow process for communicating critical lab results
  • Collaborate with other healthcare team members to ensure continuity of care for patients transitioning between virtual and in-person services
  • Skill Requirements / Preferences

  • Bachelor's degree in nursing or equivalent work experience, and in good standing with governing College
  • Must have current practicing registration and in good standing as a Registered Nurse with the College of Nurses & Midwives in any Canadian province, Nurses Association of New Brunswick (NANB) is a plus.
  • Competence in CTAS (Canadian Triage and Acuity Scale) in a fast-paced environment.
  • Adherence to the Emergency Nursing Scope and Standards of Canadian Practice (National Emergency Nurses Association, 2018).
  • Experience in healthcare coordination, scheduling, and administration.
  • Current CTAS certification with +5 years’ experience, previous virtual work experience is an asset.
  • Familiarity with electronic health record (EHR) systems.
  • Previous exposure to telemedicine or virtual care services.
  • Additional certifications : ACLS, Telephone Triage Nursing Certification preferred
  • Strong organizational and time-management skills to manage virtual appointment schedules effectively.
  • Excellent communication skills for interacting with patients, healthcare providers, and administrative staff.
  • Familiarity with virtual care platforms and basic technical troubleshooting.
  • Knowledge of medical terminology and basic understanding of healthcare processes.
  • Ability to work independently and as part of a healthcare team.
  • Attention to detail and accuracy in maintaining patient records and documentation.
  • Empathy and compassion when dealing with patients' health concerns and needs.
  • Understanding of healthcare compliance and patient privacy regulations.
  • Multiple provincial nursing licenses are an asset.
  • Excellent written, verbal, and documentation skills.
  • Strong organizational skills and the ability to multitask with ease.
  • Standout colleague with strong interpersonal skills.
  • Quality driven with a focus on flawless customer service.
  • This role requires full flexibility for availability between Monday to Sunday, with all types of shifts (hours will vary) including day shifts, evening shifts, night shifts, and weekend shifts, as per the scheduling completed by management.

    Why Join Teladoc Health?

    A New Category in Healthcare : Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives.

    Our Work Truly Matters : Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey.

    Make an Impact : In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals.

    Focus on PEOPLE : Teladoc Health has been recognized as a top employer by numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.

    Diversity and Inclusion : At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.

    Growth and Innovation : We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members.

    At Teladoc Health we thrive on difference and individuality. Teladoc Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for any stage of the recruitment process / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please reach out to us at [email protected]