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Technical manager Jobs in Montreal, QC

Last updated: 1 day ago
  • Promoted
Technical Account Manager

Technical Account Manager

EMERES INC.Montreal, QC, Canada
Full-time
As a Technical Account Manager (TAM) at EMERES, you will be instrumental in ensuring customer success by managing and enhancing deployment and support activities. In this role, you will act as a tru...Show moreLast updated: 19 days ago
  • Promoted
Technical Product Manager - Distribution

Technical Product Manager - Distribution

AcumaticaMontreal, Canada
Full-time
Acumatica is looking for a .Technical Product Manager Distribution.The Technical Product Manager must have a passion for understanding the needs of midsized business customers and helping Acu...Show moreLast updated: 1 day ago
  • Promoted
Technical Manager Integration Architecture

Technical Manager Integration Architecture

National BankMontreal, QC, Canada
Full-time
A career as a Technical Manager Integration Architecture on the team responsible of Digital and Core Banking Services at National Bank means working on a digital transformation that will allow you ...Show moreLast updated: 20 days ago
Senior Technical Product Manager

Senior Technical Product Manager

GHGSATMontreal, QC, CA
Full-time
Quick Apply
GHGSat is a global leader in emissions intelligence, pioneering the use of satellite imagery to monitor and measure greenhouse gas emissions since 2011. By partnering with industry leaders, GHGSat l...Show moreLast updated: 30+ days ago
Technical Services Manager

Technical Services Manager

OPSISMontreal, Quebec, CA
CA$122,000.00–CA$158,105.00 yearly
Full-time
Canadian corporations that specializes in management, operations and maintenance services for both water and wastewater facilities. We deliver our services throughout Canada serving industries, citi...Show moreLast updated: 30+ days ago
Technical Project Manager [4763]

Technical Project Manager [4763]

Alteo100% Remote, QC, Canada
Remote
Full-time
Alteo is looking for a senior consultant, for a Technical Project Manager role.Assess current project : audit, update AS-IS (current state) and TO-BE (future vision) process diagrams, assess progres...Show moreLast updated: 4 days ago
Technical Product Development Manager

Technical Product Development Manager

NuMove Robotique & VisionMontréal, QC, CA
Permanent
We develop robust and innovative technologies thanks to our expertise in design, programming, software development and artificial vision. We assemble and program our systems directly in our 32,000 s...Show moreLast updated: 30+ days ago
Technical Development Manager

Technical Development Manager

Tecsys Inc.Montreal, QC, CA
Remote
Full-time
Quick Apply
Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a ...Show moreLast updated: 30+ days ago
Technical Account Manager

Technical Account Manager

LyftMontreal, Canada
CA$70,000.00–CA$90,000.00 yearly
Full-time
At Lyft, our mission is to improve people’s lives with the world’s best transportation.Imagine cities where streets are safe, communities thrive, and personal cars are a thing of the past.We envisi...Show moreLast updated: 30+ days ago
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Technical Account Manager (Rubber-Plastics)

Technical Account Manager (Rubber-Plastics)

St-Amour & Associates, Senc.Montreal, QC, Canada
Full-time
Technical Account Manager (Rubber-Plastics).Lanaudiere, Laurentians, Laval, Monteregie, Montreal, Montreal and surroundings. Our client is looking for a Technical Account Manager for its Plastics / Ru...Show moreLast updated: 7 days ago
non-technical project manager

non-technical project manager

iCubic IncSaint-Laurent, QC, CA
CA$50,000.00–CA$60,000.00 yearly
Full-time +1
Heures de travail : 35 hours per week.College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year. Business administration and management, general.Del...Show moreLast updated: 26 days ago
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Technical Project Manager

Technical Project Manager

OmniplyMontreal, QC, Canada
Full-time
Job Title : Technical Project Manager Experience : 5+ years Employment Type : Full-time Job Description : Omniply is looking for a project manager to oversee a team of scientists and engineers working...Show moreLast updated: 11 days ago
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Manager Technical Design

Manager Technical Design

McGill UniversityMontreal, Montreal (administrative region), Canada
CA$99,150.00–CA$118,980.00 yearly
Full-time
Time left to apply End Date : February 8, 2025 (6 days left to apply).If you are an active McGill employee (ie : currently in an active contract or position at McGill University), do not apply throug...Show moreLast updated: 4 days ago
Technical Program Manager

Technical Program Manager

AutodeskMontreal, Quebec, Canada
CA$123,000.00–CA$154,000.00 yearly
Full-time
The Platform Services and Emerging Technologies (PSET) Technical Program Manager (TPM) role is an impactful role ensuring engineering teams achieve business outcomes. Our TPM works across the PSET d...Show moreLast updated: 30+ days ago
Technical Sales Manager

Technical Sales Manager

Safe Engineering Services & technologies Ltd.Laval, QC, Canada
CA$75,000.00–CA$125,000.00 yearly
Full-time
Technical Sales Manager, for full-time employment.You will be working as part of our sales team, carrying out the following activities : . Manage and support sales team members, suggest solutions to e...Show moreLast updated: 30+ days ago
  • Promoted
Engineering Manager for Technical Coordination

Engineering Manager for Technical Coordination

Bechtel Oil, Gas & Chemicals IncorporatedMontreal, QC, Canada
Full-time
Engineering Manager for Technical Coordination.Relocation Authorized : National - Single.Telework Type : Full-Time Office / Project. Extraordinary teams building inspiring projects : .Since 1898, we have ...Show moreLast updated: 7 days ago
  • Promoted
Senior Product Manager, Technical, Cloud Optimization

Senior Product Manager, Technical, Cloud Optimization

AmazonMontreal, Montreal (administrative region), Canada
CA$226,500.00 yearly
Full-time
AWS Cloud Optimization Success team is seeking a Senior Product Manager – Technical who will work with the AWS Cloud Optimization Guidance team to define and maintain guidance for business and tech...Show moreLast updated: 12 days ago
Technical Project Manager 3

Technical Project Manager 3

BehavoxMontreal, Canada
CA$140,000.00 yearly
Full-time
As a Technical Project Manager, you will be involved in accelerating implementation timelines and playbooks for critical project deliveries. This is a unique and exciting opportunity to drive succes...Show moreLast updated: 30+ days ago
  • Promoted
Technical Design Manager

Technical Design Manager

Aecon ConcessionsDorval, QC, Canada
Full-time
It has come to our attention that various international organizations or individuals have been offering false employment opportunities at Aecon Group Inc. To do so would be contrary to our business ...Show moreLast updated: 7 days ago
Technical Account Manager

Technical Account Manager

EMERES INC.Montreal, QC, Canada
19 days ago
Job type
  • Full-time
Job description

As a Technical Account Manager (TAM) at EMERES, you will be instrumental in ensuring customer success by managing and enhancing deployment and support activities. In this role, you will act as a trusted advisor to customers, guiding them through best practices, resolving technical issues, and driving the adoption of EMERES solutions. By collaborating closely with cross-functional teams, you will ensure proactive communication, resolve escalations, and build strong relationships that help customers achieve their operational goals.

About EMERES : We are a public safety software company based in Montreal, Canada. Our close knit and highly experience team has decades of experience working together designing, building, and supporting technology solutions for emergency communication centers and first responders. Today we work with customers in the USA, Canada, South America, and the Middle East, with deployments that range in size from four position dispatch centers to country-wide implementations with hundreds of dispatch positions.

Responsibilities

  • Client Relationship Building : Developing deep relationships with clients, understanding their operational goals to help drive the adoption of proactive support mechanisms that maximize customer satisfaction
  • Technical Enablement : Delivering targeted enablement sessions on new product releases, features, and upcoming product offerings to ensure clients are fully informed and equipped to utilize the latest solutions. Acting as a subject matter expert to enhance customer knowledge and foster ongoing engagement with new tools
  • Technical Expertise : Maintaining a deep understanding of EMERES products, features, and benefits to effectively address customer needs and help them derive maximum value from the solution
  • Customer Advocacy : Serving as the single point of contact for a designated group of clients, ensuring that key customer tickets are prioritized according to business impact. Communicating these priorities clearly to internal teams, including Technical Support, Customer Success, and Sales
  • Technical Support : Provide remote technical support for customers running proprietary EMERES applications, both server-side and client-side
  • Implementation : Participate in remote installation activities for new customers, such as software installation and configuration
  • Visit customers in Greater Montreal area for troubleshooting technical issues, deployment-related activities or meetings
  • Incident & Escalation Management : Coordinating the resolution of technical support issues by effectively escalating and managing incidents aligned with customer priorities to prevent business-critical disruptions
  • Cross-Functional Collaboration : Working closely with internal teams to resolve customer challenges, identify growth opportunities, and ensure the continued satisfaction of customers

Qualifications

  • Experience in Public Safety, emergency 911 call handling and dispatching solutions is a must
  • Fully bilingual in both oral and written French and English
  • 8+ years in a customer-facing, technical account management role with hands-on experience in Public Safety products
  • Technical Expertise : In-depth knowledge of the company's products, services, and related technologies, enabling you to address client needs effectively
  • Customer-Centric Approach : Exceptional customer service skills to build trust, empathy, and lasting client relationships
  • Communication Skills : Ability to articulate technical concepts clearly to both technical and non-technical stakeholders, both in writing and speaking
  • Project Management : Proven ability to manage multiple projects simultaneously, prioritize tasks, and ensure that deadlines are met
  • Analytical Thinking : Strong analytical skills to identify trends, make data-driven decisions, and solve problems proactively
  • Business Acumen : Deep understanding of the company's business model, aligning efforts to achieve business goals and objectives
  • Experience with MS Windows Server OS, configuration and troubleshooting
  • Proficiency with VMware and vSphere, TCP / IP protocol, LAN / WAN / WLANs required
  • Knowledge of SQL Server, Fault Tolerant Architecture Design and Disaster Recovery / Business Continuity Plans desirable
  • Familiarity with Network / System design
  • Knowledge of security products including firewalls, IDS / IPS, virus / malware protection, internet filtering, encryption desirable