Summary

The Security Analyst is a member of GoSecure's MSD Services team. They provide technical consulting service in network security, such as Firewall technology, Antispam or EDR. Also provides expertise in security operations and technical support to various customers. As part of managed security contracts, the Security Analyst configure managed security devices, diagnose network issues, integrate security devices. The Security Analyst recommends best security practices and doesn't hesitate to get customer buy in.

Duties and responsibilities

• Provides leadership in coordinating incident mitigation across multiple disciplines and organizations.
• Provides technical consulting services to customers on security controls required for upcoming and / or ongoing enterprise systems.
• Provides level 3 support for our managed network security devices for our clients
• Partners with engineering, operations, and other teams to improve GoSecure's network defense posture.
• Assists other analysts in responding to customer inquiries by phone or email in a professional and timely manner.
• Contributes to the deployment and upgrade of security solution architectures.
• Leads meetings to present security solutions and approaches to managed customers.
• Participates in training teammates with best practices and configurations for security devices.
• Participate to the on-call schedule rotation.
• Other duties as required.

Requirements and experience