Technical account manager Jobs in Peterborough, ON

Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is focused on the development and sale of generic, biosimilar and specialty products.

The Manager, Production Technical is responsible for leading the operability, quality compliance, safety and continuous improvement of equipment used by Oral Solid Dosage Production & Packaging, Global Research & Development and Logistics.

Responsible for managing the Preventative Maintenance program, leading Equipment Breakdown resolution, supporting technical aspects of Quality investigations and driving corrective and preventative actions. This includes maintaining equipment history and master data, supporting implementation of capital projects and supporting equipment and computer validation. The responsibility extends to ensuring that technical personnel and trades people are qualified to perform their duties in accordance with SOPs and cGMP.

Job Responsibilities

• Provide visible leadership within the Production Technical department to supervisors, non-management personnel, technical professionals and trades people to assist Apotex in achieving Quality, Productivity, and Safety goals.
• Manage maintenance resources, with the support of the Supervisors, to ensure compliance of preventive maintenance programs and availability of parts for maintenance.
• Review history of breakdowns and upgrade equipment to prevent re-occurrences to improve equipment uptime.
• Collaborate with the Production, Packaging, Capital Engineering, Building Services, Equipment & Facility Qualification, and the Safety, Health & Environment groups to ensure Operations' technical issues are being addressed to the required standards.
• Ensure correctness of master data, preventative maintenance plans and equipment history in SAP relative to manufacturing equipment and manage the upload process as required by change control processes.
• Ensure procedures are developed and maintained as current, and that a documented training program is in place.
• Examine and evaluate staffing levels in the department to ensure that the needs of the business are met.
• Support the technical aspects of quality investigations to determine the root cause of equipment-related quality incidents and drive the associated corrective and preventative actions to completion.
• Serve as the backup to the Director, Site Engineering as requested.
• Participate and lead performance conversations with employees, including monthly one on ones, to connect on performance.
• Utilize open, honest, two way communication to build trust-based relationships with employees, business partners and direct leader.
• Create a culture which values trust and provides the opportunity for Employee development and growth.
• Utilize your networks to attract and hire talent in a comprehensive, differentiated and consistent manner essential to our continued growth.
• Ensure adherence of team members (direct reports) with all compliance programs and company policies and procedures.
• All other duties as assigned.

Job Requirements

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

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