Team owner operator Jobs in Thorold, ON

Opportunity

We are looking for an energetic, enthusiastic, results-driven Team Lead, Sales to join our growing team. You will oversee a team of Sales Brokers and be responsible for their growth and performance.

Who You Are

You are a bold and authentic leader . You're passionate about developing and coaching to bring out the best in people

You act like an owner . You thrive when empowered to take the lead, go above and beyond, and deliver results.

Values matter to you . You bring your real self to work and embody our values - trust, teamwork, integrity and accountability.

Key Accountabilities

• Closely work with stakeholders, peers and brokers. Collaborate to meet or exceed KPIs while maintaining a unified corporate philosophy.
• Proactively engage in ongoing coaching and training of tenured and new brokers.
• Actively assist brokers with their sales pipelines to ensure conversion efforts are optimized.
• Actively manage the team to ensure compliance to phone, transfer and internal workflow SLAs.
• Effectively deliver regular quality feedback that drives individual results and increases engagement in formal and informal settings.
• Participate in recruiting by conducting candidate interviews. (supported by our HR team)
• Respond verbally and in writing to escalations, ensuring mutually agreeable outcomes for the client, insurer and brokerage whenever possible.
• Satisfy QA requirements, deliver QA results and provide feedback to improve call quality, consumer experience and outcomes on an ongoing basis (coach up to do better)
• Work with UW to ensure file documentation and risk underwriting aligns with brokerage standards.
• Work with leadership to implement processes and procedures to improve operational efficiency.
• Lead and support sales campaigns and initiatives as designed by the leadership team.
• Satisfy operational responsibilities as needed, including liaising with 3rd party technology vendors and cross-functional teams within our organization.
• Supports the team manager and performs management duties when the manager is absent or out of the office.

Required Qualifications

RIBO licensed

1-2 years in a Sales management / enablement environment

Proven experience increasing sales targets / metrics

Strong commitment to teamwork

Excellent interpersonal, presentation, and negotiation skills

Proven sales ability

Exceptional underwriting and risk assessment skills

A results-oriented professional with a strong work ethic

An unwavering commitment to delivering professionalism and expertise to our clients

Must be organized, able to multi-task and have excellent communication skills

Computer proficiency in MS Office products such as Word and Excel

Life @ RATESDOTCA Group Ltd.

Open concept, Welland location and upbeat atmosphere

Annual holiday festivities, free lunches and so much more

Corporate rate fitness club memberships for colleagues as well as eligible family members

Helping you help others with our paid volunteer programs

Continuing education support

Lounge with TV, ping pong, shuffle board and much more

Employee satisfaction survey for you to voice your opinion on working at RATESDOTCA Group Ltd

The compensation package consists of a competitive salary, benefits, quarterly and annual performance based bonuses.