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Support specialist Jobs in Cambridge, ON

Last updated: 20 hours ago
  • Promoted
Patient Support Specialist

Patient Support Specialist

Cloud DX, Inc.Kitchener, Ontario, Canada
Cloud DX is growing and we are looking for a Patient Support Specialist to assist our customers with any questions or technical issues when using our products. This will be responsible for resolving...Show moreLast updated: 19 days ago
  • New!
Website Support Specialist (Bilingual)

Website Support Specialist (Bilingual)

Audi REDON, CA
Full-time
Quick Apply
About Audi RED Welcome to Audi RED, a new and exciting opportunity to change the way partners work together.Audi RED is an organization founded on a true partnership between BIMM Management G...Show moreLast updated: 20 hours ago
Fully Remote Support Specialist

Fully Remote Support Specialist

American Income Life AO - Abimbola BalogunKitchener, ON, CA
CA$70,000.00 yearly
Remote
Full-time
Quick Apply
American Income Life AO is seeking a dedicated and customer-oriented Remote Support Specialist to join our dynamic team.In this fully remote role, you will provide unparalleled support to our clien...Show moreLast updated: 2 days ago
Product Support Specialist

Product Support Specialist

ClubRunnerOntario, Canada
ClubRunner is the award-winning provider of membership software for non-profit service clubs and associations.Our product encompasses a diverse range of solutions, including membership management, ...Show moreLast updated: 30+ days ago
(Remote) Support Specialist

(Remote) Support Specialist

N. Harris Computer Corporation - CADOntario, Canada
CA$19.79–CA$22.91 hourly
Remote
Full-time
Join a Harris' division, the SilverBlaze team, and be part of an exciting, rapidly growing, international software development organization specializing in Customer Web Portals for the Utilities in...Show moreLast updated: 30+ days ago
Sales Support Specialist / Spécialiste, Soutien aux ventes

Sales Support Specialist / Spécialiste, Soutien aux ventes

CovantaKitchener, CES
Full-time
The Sales Support position will provide support to the selling team and nurture long-term relationships with current accounts for Area 3 (Canada + New York). The position will also manage an assigne...Show moreLast updated: 30+ days ago
  • Promoted
Delivery Support Associate

Delivery Support Associate

RONA+Cambridge, ON, Canada
Full-time
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 28 days ago
Support Engineer (L3)

Support Engineer (L3)

Cut+DryON, CA
Full-time
Quick Apply
Level 3 Support Engineer Type : Full-Time Employment Location : 100% Remote in North America (work from home) Who We Are Cut+Dry is a fast-growing FoodTech startup searching for flexible go-ge...Show moreLast updated: 7 days ago
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Cloud Security Support Specialist

Cloud Security Support Specialist

CGIOntario, Canada, Canada
Full-time
The Global Security (GS) organization of which the Global Security Operation Center (GSOC) is part, is responsible for the protection and defense of CGI members, assets and data using logging, moni...Show moreLast updated: 11 days ago
Client Support Specialist (Remote)

Client Support Specialist (Remote)

AO Globe Life - Mike GattoKitchener, ON, CA
Remote
Quick Apply
Job Title : Client Support Specialist (Remote) Company : AO Location : Remote (Canada) Position Type : Full-Time, Performance-Based Start a Career That Makes a Difference Are you looking for a meaningf...Show moreLast updated: 20 days ago
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Technical Support Specialist - Ontario, Canada

Technical Support Specialist - Ontario, Canada

Kinghome CanadaOntario, Canada, Canada
Full-time
Offsite Remote – Ontario, Canada.Kinghome Canada is the exclusive agent for.HVAC equipment brand manufactured by.Our mission is to facilitate an eco-friendly transition in residential and commercia...Show moreLast updated: 10 days ago
  • Promoted
Sales & Marketing Support Specialist (Part-Time, In-Office)

Sales & Marketing Support Specialist (Part-Time, In-Office)

Carbon Less Inc.Kitchener, ON, Canada
Part-time
Rotation 1 : 10 : 00 AM - 2 : 30 PM.Shifts are subject to change based on operational needs.Three-month probationary period. Optional benefits package after probation with 50% contribution for drug, dent...Show moreLast updated: 10 days ago
  • Promoted
Associate Customer Support

Associate Customer Support

Tech MahindraOntario, Canada
Full-time
Job role : Associate - Customer Support and Retention.On this project you will be providing frontline customer service and support for internet customers. You will be answering questions and resolvin...Show moreLast updated: 16 days ago
Client Support Representative

Client Support Representative

American Income Life AO - Kelechi IkpeawujoKitchener, ON, CA
CA$21.00 hourly
Quick Apply
Are you a talented individual looking to join a dynamic team? We are seeking enthusiastic and dedicated professionals to join us as Customer Service Representatives. About Us : At our company, we emp...Show moreLast updated: 30+ days ago
  • Promoted
Delivery Support Associate

Delivery Support Associate

Rona+Cambridge, Ontario, Canada
Permanent
At RONA, our employees let their passion blossom every day.Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities...Show moreLast updated: 30+ days ago
Automation Support Specialist

Automation Support Specialist

ATS AutomationCambridge, CA
CA$40.00 hourly
ATS Company : ATS Corporation Requisition ID : 12008 Location : .ATS’ Global Services team is a dynamic, change-leading team that drives the delivery of value-driven Services to our customers worldwide...Show moreLast updated: 30+ days ago
Transfer Student Support Specialist

Transfer Student Support Specialist

York UniversityOntario, Canada
CA$73,656.00 yearly
The Atkinson Centre for Mature and Part-time Students (ACMAPS) was established to provide a pan-university physical and philosophical home for mature and part-time students.ACMAPS has developed a w...Show moreLast updated: 30+ days ago
Desktop Support Specialist-CAN-ON-Cambridge

Desktop Support Specialist-CAN-ON-Cambridge

Westport Fuel Systems IncCambridge, ON, CAN
CA$55,000.00–CA$65,000.00 yearly
Desktop Support Specialist-CAN-ON-Cambridge.GFI, a Westport Fuel Systems company, designs and manufactures a comprehensive product mix of alternative fuel components for applications in the light a...Show moreLast updated: 30+ days ago
Customer Support & Implementation Specialist, Payroll (Remote)

Customer Support & Implementation Specialist, Payroll (Remote)

Medisolution (2009) Inc.Ontario, Canada
CA$35.00–CA$45.00 hourly
Remote
Full-time
Medisolution seeks an experienced Customer Support & Implementation Specialist with a solid background in Payroll processing within the Healthcare industry. As a Customer Support & Implementation Sp...Show moreLast updated: 30+ days ago
Deskside Support

Deskside Support

PeopleToGoKitchener / Waterloo, ON, Canada
CA$18.00–CA$26.00 hourly
Quick Apply
Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services : hard...Show moreLast updated: 30+ days ago
Patient Support Specialist

Patient Support Specialist

Cloud DX, Inc.Kitchener, Ontario, Canada
19 days ago
Job description

Cloud DX is growing and we are looking for a Patient Support Specialist to assist our customers with any questions or technical issues when using our products. This will be responsible for resolving customer queries recommending solutions and guiding product users through features and functionalities.

What Youll Do

  • Answering our Customer Support line live chat and email channels to diagnose client issues with our products and services while providing exceptional client support.
  • Optimize the customer clinicians and patients experience by providing outstanding customer service.
  • Diagnose and resolve technical hardware and software issues involving installation and operation of our cloudbased vital sign monitoring hardware and software.
  • Use a critical eye to review tickets and determine appropriate next steps escalating priority issues when needed.
  • Offer alternative solutions where appropriate with the objective of retaining customers and clients business.
  • Followup and make scheduled callbacks to customers where necessary.
  • Stay current with system information changes and updates.
  • Build and maintain relationships with support leads in our distribution network gather feedback regarding our products and services promote best practices and cement relationships.
  • You will work with Operations and Sales to train and educate Clinician Clients and Prospects on the proper use of Cloud DX equipment and software.
  • Assist in the logistics of connecting and testing health kits and shipping those kits to customers and potential customers in the Canadian marketplace.

Qualifications :

  • A Team Player : Youre approachable enjoy seeing others succeed and love stepping in to support when needed.
  • A Confident Communicator : Youre comfortable on the phone have strong communication skills excellent telephone etiquette and can evaluate and respond to a variety of inquiries quickly.
  • Youre Flexible!   This is an hourly position and while we strive to maintain consistent scheduling flexibility is required.
  • A MultiTasker : You can handle a high volume of requests with ease and efficiency.
  • Entrepreneurial : You love solving problems are quick to research solutions and know when to escalate issues or ask for help.
  • Bonus Points For

    Experience using a ticketing system or working in a call queue.

    Additional Information :

    When applying to this position please include in your resume or cover letter :

  • Your availability (specific days hours you can work)
  • Remote Work : Employment Type :

    Fulltime