Supply chain director Jobs in Morden, MB

Job Description

• Act as the primary contact for all Customer and Supply Chain related responsibilities for the islands of Fiji.
• Manage daily incoming orders and close daily shipped orders for FIJI Water
• Work with warehouses and planning team to ensure there are no missing orders.
• Communicate solutions, successes, and opportunities to the Customer Service Supervisor.
• Support overall supply chain planning, sales operations and expansion projects.
• Communicate with Sales team via telephone / email in-order to provide information about products and services.
• Coordinate and Communicate with the Sales / Plant and Fleet Logistics / Finance team regarding customer orders, concerns and complaints.
• Addressing disputes with customers regarding invoicing
• Following up on invoices that are aging over 60 days, and reviewing the statements with Finance
• Manage / Enter daily incoming orders for the islands of Fiji.
• Answers incoming customer calls regarding product problems, service questions and general customer concerns turning frustrated clients into repeat customers impacting the company’s bottom line.
• Ship confirm daily outbound orders and conduct month end closing.
• Responsible for maintaining a high level of professionalism and working to establish a positive rapport with every customer.
• Process and research non-compliment chargebacks.
• Provide feedback and follow-up on the performance of tasks to customer service team.
• Maintaining a Disputes Log.
• Coordinate and manage timely submission of compliance documents for Middle East and Asia markets
• Work with Min of Health (FIJI) and Min of Foreign Affairs and other government agencies to ensure close collaboration and timely submission of required documentation
• Support Manager Sustainability in driving sustainability initiatives for NWVL
• Work closely with Mission Pacific on driving NWVLs extended producer responsibility initiatives
• Closely manage the YQ and NKB warehouses to ensure there are no missing orders or inventory discrepancies.
• Systematically receive in all FIJI Water Container Inbounds.
• Organize physical inventory transfers between Storage locations at YQ and NKB.
• Work with warehouse and logistics team to ensure that any inventory moves are being properly recorded and executed.
• Reconcile and identify the root cause of any inventory discrepancies.
• Analyze and perform all proposed inventory adjustments within the system.
• Ensure accurate inventory system records are available to accounting in a timely manner for month end close.
• Process all Distribution related Invoices.
• Prepare and closely manage daily order status report by tracking the status of open orders.
• Respond with any Return Material Authorization request and address the issue in a timely manner.
• Evaluate exceptions with deliveries and make the proper judgment on how to respond.
• Process all Transportation related Invoices.
• Work with YQ and NKB logistics team on the logistics and transportation requirement for goods shipment to customers.

Qualifications

Additional Information

If you are keen to develop your career in an exciting business with a well-regarded brand, then this could be for you.

Successful applicants must have an excellent work ethic, be self-motivated with proven problem-solving capabilities, able to meet the fast-paced nature of business demands with a “can-do” attitude, committed to delivering outputs in a timely manner, a team player, reliable, and work with minimal supervision; supports organisational philanthropic, corporate, and environmental initiatives, and models Company’s core values : Do What’s Right; Work Together; Nourish and Develop; Adapt and Grow.

Please submit your applications through the link provided.

FIJI Water thanks all potential applicants and advises that only shortlisted applicants will be contacted.

NWVL is an Equal Opportunity Employer that provides opportunities for advancement. We are committed to creating a diverse workforce that embodies a deep culture of acceptance, equity, and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, origin, religion , sex, sexual orientation, gender identity, pregnancy, physical or mental disability, age, or other protected categories outlined by local legislation.

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