Sound engineer Jobs in Parry Sound, ON

Amplifon , a global leader in hearing care, is expanding in the Canadian market, and we arelooking for the next generation of Client Care Coordinators  who are passionate about delivering a personalized, best-in-class customer experience to people who need hearing care. With our network of clinics across Canada, our Client Care Coordinators  are dedicated to supporting an estimated million Canadians who are hearing-impaired.

About the Role :

As a Client Care Coordinator , you change lives by empowering people to rediscover all the emotions of sounds. You will be responsible for delivering a high standard of customer care demonstrated by executing the following responsibilities :

• Guide the customer journey as the first point of contact, by providing a caring and personalized experience and setting expectations for their clinic visit.
• Manage the scheduling and confirmation of appointments for new and existing customers.
• Prepare Hearing Care Professionals for customer appointments by communicating relevant customer information.
• Convert outbound and inbound calls into appointments and drive marketing campaigns by managing callback and lead lists.
• Maintain accurate customer database by ensuring that customer records are updated regularly.
• Create invoices for products and services rendered; process payments from customers and maintain accurate financial records.
• Educate customers on Amplifon programs, products, and services and resolve customer inquiries.
• Maintain efficient clinic operations by overseeing clinic inventory and organization, supporting customers with basic hearing aid maintenance and repairs, and proactively anticipating clinic and customer needs.
• Collaborate with colleagues to create a welcoming, efficient, and high-performing clinic culture that is compliant with company operational and quality standards.

What We Offer :

What We’re Looking For :

Education & Experience

Required Skills :

Accommodations :

Amplifon is committed to fostering an inclusive, accessible environment where all employees and members of the public feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the public and communities we serve. We do not discriminate based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may email their request to or call our Call Center at and our we will direct your call to the appropriate HR teammate.