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Travel Consultant
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BrandtRegina, CAPowerful Value . Delivered is much more than a tagline at Brandt. It’s our company-wide promise to help our customers succeed by empowering them with the outstanding performance of our people and the uncompromising quality of our products and services.
At Brandt Travel, our mission is to manage, book, administer and organize all corporate, meeting and group travel, allowing our employees to focus on their core business.
Brandt is a Platinum Member of the Canada’s 50 Best Managed Companies program and searching for the right candidate to fill the role of Corporate Travel Consultant.
The Travel Consultant will be responsible for collaborating directly with the director and team tasked with managing the travel needs of over 6,000 employees, located in Canada, United States, Australia and New Zealand.
Key Responsibilities
Planning and booking transportation, accommodations and other travel services in Sabre (GDS)
Working with primarily Brandt employees to determine their needs and advise them regarding modes of transportation, travel dates, costs and accommodations
Providing relevant information regarding trips with special attention to accuracy and thoroughness
Providing a high level of customized corporate services to a variety of employees
Planning itineraries and providing excellent customer service
Researching and providing solutions to customer travel-related issues
Keeping up to date on industry developments
Reviews all reservations for travel policy and procedure compliance
Ensures all reservations pass quality control prior to ticketing
Supporting team members
Making alternative booking arrangements if changes arise before or during a trip
Providing advice on required documentation, passports, visas, insurance, etc.
Solid knowledge of domestic and international corporate travel, international fare construction, and airline routings
Providing updates related to local weather conditions, customs changes and attractions
Maintaining accurate records, collecting invoices and reconciling corporate credit card or cheque payment transactions
Other duties as assigned
LI-onsite
Required Skills
- Bilingual in French and English is not required, but would be preferred
Excellent communication skills, both written and oral
Team player
Excellent attention to detail
A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects simultaneously
Flexible and adaptable; a team member who can make a positive impact while bringing a strong problem solving mindset to the workplace
High energy and passion for the work of the Brandt Group of Companies is essential
Must be able to demonstrate an entrepreneurial approach and strong customer focus
Required Experience
Excellent communication skills, both written and oral
Team player
Excellent attention to detail
A professional and resourceful style; the ability to work independently and as a team player, to take initiative, and to manage multiple tasks and projects simultaneously
Flexible and adaptable; a team member who can make a positive impact while bringing a strong problem solving mindset to the workplace
High energy and passion for the work of the Brandt Group of Companies is essential
Must be able to demonstrate an entrepreneurial approach and strong customer focus