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Social service Jobs in Pictou, NS
Customer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CADiesel Service Technician
Bayview Trucks - New GlasgowNew Glasgow, NS, CA- Promoted
Customer Service Sales Representative Remote
HMG CareersNew Glasgow, NS, Canada- Promoted
Service Technician
Red Rover RecruitmentNova Scotia, CanadaService Technician
IMP GroupHalifax, Nova Scotia, CACustomer Service Sales - Remote - Stratford, PE
HireGrow StaffingStratford, NS, CABilingual Customer Service Representative
Cardinal HealthNova Scotia, Canada- Promoted
Social Media Marketing and Success Coach - Time Flexible RoleRemote
NU-DirectionsHalifax, Nova Scotia, CanadaService Owner - AdminAdvantage
ManulifeHalifax, Nova Scotia- Promoted
Remote Customer Service Sales Representative
SKW OrganizationKings, NS, CanadaCustomer Service Representative-ACT
Circle KNew Glasgow, Nova Scotia, Canada- Promoted
Field Service Technician - Halifax
Adecco CanadaHalifax, Nova Scotia, Canada- Promoted
Customer Service Representative
Recrute ActionHalifax, Nova Scotia, CanadaSocial Worker - Inventory
Treasury Board of Canada SecretariatHalifax, Nova ScotiaCommunications and Social Media Manager
Meridia Recruitment SolutionsNova ScotiaField Service Technician III
EnerSysAnytown, Nova Scotia, CA, BJNcustomer service clerk
CONNORS TRANSFER LIMITEDStellarton, NS, CACustomer Service and Sales
CB CanadaHalifax, Nova Scotia, CanadaResponsable de service – AdminAvantage
Company 1 - The Manufacturers Life Insurance CompanyHalifax, Nova ScotiaCustomer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Full-time
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Description
Job Title : Customer Service Representative
Job Summary :
We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering exceptional service.
Key Responsibilities
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to supervisors when necessary.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with other departments to ensure timely resolution of customer concerns.
- Identify opportunities to improve customer satisfaction and share feedback with the team.
- Meet or exceed performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.