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Service desk analyst Jobs in Magog, QC

Last updated: 10 hours ago
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Service Desk Technician

Service Desk Technician

Wulftec International Inc.Ayer's Cliff, QC, Canada
Full-time +1
Great opportunity to join a growing manufacturing company!.We are currently looking for a.We're looking for a talented, dynamic and customer service-oriented IT support technician to join our I.A c...Show moreLast updated: 10 hours ago
hotel front desk supervisor

hotel front desk supervisor

Auberge du Lac TaureauSaint-Michel-des-Saints, QC, CA
CA$23.00–CA$25.00 hourly
Permanent
Education : No degree, certificate or diploma.Experience : 1 year to less than 2 years.Co-ordinate activities with other work units or departments. Assist clients / guests with special needs.Address cus...Show moreLast updated: 30+ days ago
Financial Analyst

Financial Analyst

CAT incProvince of Quebec
CA$85,000.00 yearly
Full-time
North America, founded in 1978, is a premier trucking company servicing North America with nine divisions and over 25 terminals. Our transportation solutions cover a broad range of needs, including ...Show moreLast updated: 30+ days ago
IBM i Programmer Analyst

IBM i Programmer Analyst

R2iRemote, QC, ca
Remote
Quick Apply
The Canadian IT company, certified Remarkable Employer, with employee well-being at the heart of our growth.We are renowned experts in cloud computing, IT datacentre infrastructure solutions and 24...Show moreLast updated: 30+ days ago
  • Promoted
Gérant •e service

Gérant •e service

Super CCaplan, CA
Full-time +1
Titre du poste : Gérant •e service Type de poste : Permanent Numéro de la demande : 40844 Bannière : Super C Statut : Temps plein Super C Chandler Lieu : 500 Av. Daigneault Local 101, Chandler, QC G0C...Show moreLast updated: 5 days ago
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Enterprise Resources Planning Business Analyst

Enterprise Resources Planning Business Analyst

SupremeX Inc.Greater Montreal Metropolitan Area, Canada
Full-time
The ideal candidate is a team player who will work closely with business stakeholders and the IT teams to analyze, design, and implement Enterprise Resource Planning (ERP) solutions that optimize b...Show moreLast updated: 12 days ago
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Procurement Analyst

Procurement Analyst

PrecisionERP IncorporatedGreater Montreal Metropolitan Area, Canada
Full-time
PrecisionERP is seeking a Procurement Analyst - Commercial Services for a one year contract at out Montreal client.Work will be hybrid - 3 days per week. You must be bilingual (French and English).P...Show moreLast updated: 4 days ago
Data Analyst (Claims)

Data Analyst (Claims)

Co-operatorsQC, CA
Full-time
Employment Type : Regular Full-Time .Language : English is required, French is an asset.We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and r...Show moreLast updated: 2 days ago
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Ecommerce Analyst

Ecommerce Analyst

Moose Knuckles CanadaGreater Montreal Metropolitan Area, Canada
Full-time
We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.We are bold, we are tenacious, we are courageous and brave.We embrace our differen...Show moreLast updated: 16 days ago
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Murex Analyst

Murex Analyst

SynechronGreater Montreal Metropolitan Area, Canada
CA$105,000.00–CA$110,000.00 yearly
Full-time
Synechron est un cabinet de conseil leader mondial en transformation numérique, axé sur les services financiers et les organisations technologiques. Nos spécialités incluent l'intelligence artificie...Show moreLast updated: 6 days ago
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Total Rewards Analyst

Total Rewards Analyst

Stella-JonesGreater Montreal Metropolitan Area, Canada
Full-time
Stella-Jones is North America's leading producer of industrial pressure-treated wood products.Responding to the vital infrastructure needs of our economy, we manufacture and distribute railway ties...Show moreLast updated: 22 days ago
Technical Production Analyst Support Analyst

Technical Production Analyst Support Analyst

FX INNOVATIONRemote, Quebec
CA$55.00–CA$60.00 hourly
Remote
Job Title : Technical Production Analyst Support Analyst.To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork.State-of-the-ar...Show moreLast updated: 30+ days ago
Intermediate Programmer Analyst

Intermediate Programmer Analyst

Medavie Blue CrossQuebec, CA
CA$42.09 hourly
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
ICQA Data Analyst

ICQA Data Analyst

Amazon Canada Fulfillment Services, ULCEast Bolton, Quebec, CAN
CA$28.00 hourly
At Amazon, we're working to be the most customer-centric company on earth.To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find an...Show moreLast updated: 30+ days ago
Credit Analyst II

Credit Analyst II

The Toronto-Dominion Bank (Canada)Québec,Léonard,Saint
Full-time
Support the Relationship Manager in booking new business by preparing competitive credit packages in the assigned business segment in a timely manner to meet customer needs.Continually deliver exce...Show moreLast updated: 30+ days ago
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Service Advisor

Service Advisor

Toyota MagogMagog, QC, Canada
Full-time
SERVICE ADVISOR JOB AT MAGOG FOR TOYOTA MAGOG.Follow up on repair and services.Prepare repair and service estimates.Passenger Car Driver's License.Show moreLast updated: 13 days ago
Customer Service / Analyst

Customer Service / Analyst

Proforce PersonnelQuebec, CA
Full-time +1
Thank you in advance for the interest, but please do not apply to this position if you do not have a valid Work Permit or your Permanent Residency • • •. Our fashion importer client is looking for a Cu...Show moreLast updated: 21 days ago
Desk Adjuster 2

Desk Adjuster 2

Crawford & CompanyQC, CA
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will investigate, evaluate, neg...Show moreLast updated: 30+ days ago
  • Promoted
Infrastructure Analyst

Infrastructure Analyst

LeverageTek Staffing SolutionsGreater Montreal Metropolitan Area, Canada
Permanent +1
LeverageTek is actively seeking an Infrastructure Analyst for a 4-month contract with it’s Ottawa based customer.The successful candidate will be expected to work remotely – (occasional travel 1-2 ...Show moreLast updated: 7 days ago
  • Promoted
Analyste Sr. en sécurité de l'information | Sr. Information Security Analyst

Analyste Sr. en sécurité de l'information | Sr. Information Security Analyst

Hitachi CyberGreater Montreal Metropolitan Area, Canada
Full-time
Rejoins l'équipe dynamique et innovante de systèmes de sécurité Hitachi en tant qu’Analyste Sr.En tant que leader mondial des solutions de sécurité de l'information, nous sommes à l'avant-garde de ...Show moreLast updated: 5 days ago
Service Desk Technician

Service Desk Technician

Wulftec International Inc.Ayer's Cliff, QC, Canada
10 hours ago
Job type
  • Full-time
  • Permanent
Job description

Great opportunity to join a growing manufacturing company!

We are currently looking for a Service Desk Technician to fill a permanent full-time position.

We're looking for a talented, dynamic and customer service-oriented IT support technician to join our I.T. team.

WHAT WE OFFER

  • A competitive salary that does not stagnate; up to 2 annual raises
  • The possibility of an annual bonus, based on the company’s performance
  • A flexible schedule in order to accommodate a work / life balance. Mobile days offered.
  • A group RRSP plan with an employer contribution of up to 5%
  • Competitive Group Insurance and an Employee Assistance Program
  • A company that values its people with a very good employee retention rate

WHAT YOU CAN EXPECT WHEN JOINING THE TEAM

As a Service Desk Technician, you will play a crucial role in providing exceptional technical support to our organization. You’ll be responsible for managing and resolving IT service incidents, ensuring user satisfaction, and maintaining efficient operations. Required : Proficiency in both English and French will be essential for effective communication with our diverse user base and our American headquarters.

YOUR RESPONSIBILITIES

Incident Resolution :

  • Handle escalated client needs through the service desk.
  • Provide timely and effective solutions to technical issues.
  • Data Security and Integrity :

  • Ensure the highest degree of data security and integrity through diligent monitoring.
  • Review daily operational functions, analyze trends, and prioritize work.
  • Collaboration and Advocacy :

  • Collaborate proactively with support teams using ITIL methodologies and best practices.
  • Advocate for organizational goals and commitments.
  • Documentation and Tracking :

  • Record critical service delivery information in a tracker for historical reference.
  • Participate in client projects, considering Service Desk roles and responsibilities.
  • Flexibility and Adaptability :

  • Embrace new products, technologies, and procedures to support company development.
  • Develop and maintain internal support documents for various levels of support personnel.
  • Location : Ayer's Cliff, Quebec (under the responsibility of an American company).

    ABOUT WULFTEC

    Wulftec has been established in the beautiful Ayer's Cliff area for 30 years now and the company is continually growing. We are renowned for developing, manufacturing and distributing the most reliable packaging equipment in the industry.

    At Wulftec, the well-being of our employees is at the heart of our priorities.

    YOUR PROFILE

  • Education and / or Experience : AEC or DEC in computer science or an equivalent combination of training and experience.
  • Language skills : Bilingualism (English / French)
  • Computer Skills  To perform this job successfully, an individual should have working knowledge of all Microsoft Windows operating systems and server platforms. Must also have strong Desktop support skills with Windows 10, Microsoft Office 365, Remote Desktop Support, Basic Active Directory management (password resets, account changes, etc.). Computer hardware knowledge of laptops and PC is required.
  • Other Skills and Abilities :   Excellent time management, decision making, prioritization and organization skills. Working knowledge of antivirus and firewall solutions. Proven technical aptitude and proven customer service aptitude.