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Senior manager customer success Jobs in Mont-Royal, QC

Last updated: 9 hours ago
Customer Success Manager

Customer Success Manager

FLiiPMontreal, QC, CA
Full-time
Quick Apply
FLiiP is a fast-growing company offering a flexible, dynamic and stimulating work environment in the field of sport and physical activity. This is your chance to join a company that has already prov...Show moreLast updated: 19 days ago
Customer Success Manager / Gestionnaires de Réussite Client

Customer Success Manager / Gestionnaires de Réussite Client

Local LogicMontreal, QC, CA
Full-time
Quick Apply
Our mission At Local Logic, our mission is to help make sustainable, equitable, and prosperous cities through the power of data. We started our journey at McGill University’s urban plann...Show moreLast updated: 1 day ago
Customer Success Manager - Work Remotely

Customer Success Manager - Work Remotely

Focus On Life BizMontreal, Quebec, Canada
Remote
Full-time
About the job : Seeking Motivated Self-Starter with Customer Success Manager Experience.Are you a motivated, enthusiastic individual with a passion for personal and leadership development? Our rapidl...Show moreLast updated: 2 days ago
A / E Customer Success (BSI)

A / E Customer Success (BSI)

FedExSaint-Laurent, Quebec, CA
CA$25.00–CA$75.00 hourly
Full-time
La sélection à ce poste requiert une entrevue.Promouvoir (principalement par téléphone) les services intérieurs de FedEx Canada auprès des « nouveaux » clients et des clients « existants » (priorit...Show moreLast updated: 30+ days ago
Senior Customer Success Manager, Service

Senior Customer Success Manager, Service

CoveoMontreal
CA$125,000.00 yearly
As a Senior CSM, you will collaborate with our customers, ensuring that our solutions and capabilities align with customers’ strategic business outcomes. You will embark on a mission to enhance cust...Show moreLast updated: 30+ days ago
Director Customer Success

Director Customer Success

LifeWorksMontreal, Quebec, Canada
CA$99,000.00–CA$115,000.00 yearly
Full-time
TELUS Health is empowering every person to live their healthiest life.Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individ...Show moreLast updated: 30+ days ago
Customer Success Partner - SAP Academy for Customer Success - CA - Montreal

Customer Success Partner - SAP Academy for Customer Success - CA - Montreal

SAPMontreal, QC
CA$20.00 hourly
Our company culture is focused on helping our employees enable innovation by building breakthroughs together.How? We focus every day on building the foundation for tomorrow and creating a workplace...Show moreLast updated: 30+ days ago
  • New!
Affiliate Success Manager

Affiliate Success Manager

Ziff DavisMontreal, QC
Remote
Full-time
Position at VIPRE Security Group Affiliate Success Manager (USA / Remote)VIPRE Security GroupJoin VIPRE Security Group, a global cybersecurity leader under Ziff Davis (NASDAQ : ZD), protecting million...Show moreLast updated: 22 hours ago
  • Promoted
  • New!
Customer Success Engineer

Customer Success Engineer

Targeted TalentMontreal, QC, Canada
Full-time
We are looking for multiple (3) Customer Success Engineers.This is a remote position, with a company based in Vancouver.Our client is a rapidly growing software development company.Customer Success...Show moreLast updated: 9 hours ago
Customer Success Manager

Customer Success Manager

Iron Mountain4005RichelieuStreet, Montreal, QC, CA
CA$80,000.00–CA$90,000.00 yearly
Remote
Full-time
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us.Whether you’re loo...Show moreLast updated: 30+ days ago
  • Promoted
Customer Success Manager- Air Traffic Services

Customer Success Manager- Air Traffic Services

CAEMontreal
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Full-time
Join CAE in building the first of its kind exciting air traffic services division.Under a first-of-its-kind partnership in Canada, CAEwill deliver initial training for Flight Service Specialists an...Show moreLast updated: 30+ days ago
Customer Success Manager - Future Opportunities

Customer Success Manager - Future Opportunities

ClearEstateMontréal, Other, Canada, H3C1E2
Full-time
Are you looking for a position in a fast-growing tech start-up? Look no further! We are currently looking for driven individuals who want to make an impact. Come join our team and take part in our m...Show moreLast updated: 5 days ago
  • Promoted
Customer Success Manager

Customer Success Manager

Jump! RecruteursMontreal, QC, Canada
Full-time
You will play a key role in the satisfaction of our customers, mainly video game developers, by ensuring that they successfully use our platform to facilitate the development of multiplayer games.A...Show moreLast updated: 1 day ago
Strategic Customer Success Manager

Strategic Customer Success Manager

MongoDBMontreal
CA$75,000.00–CA$85,000.00 yearly
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and...Show moreLast updated: 30+ days ago
Senior Customer Success AR Specialist

Senior Customer Success AR Specialist

CorningMontreal, Queb, CA
Corning is vital to progress – in the industries we help shape and in the world we share.We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, bou...Show moreLast updated: 23 days ago
Customer Success Specialist

Customer Success Specialist

moozoomMontreal, QC, CA
CA$55,000.00–CA$70,000.00 yearly
Remote
Full-time
Quick Apply
You're a former psychoeducator or teacher willing to pivot in customer success for an SEL EdTech company?.Join a fast-growing, purpose-driven EdTech company who is re-imagining mental health and so...Show moreLast updated: 30+ days ago
Director, Customer Success

Director, Customer Success

VentionMontréal, Québec, Canada
CA$213,000.00 yearly
Do you enjoy working with field teams and customers, and can you see a long-term vision to help drive execution strategy to accelerate customer success? Do you have a record of accomplishments empl...Show moreLast updated: 30+ days ago
Customer Success Specialist

Customer Success Specialist

GraitecMontreal, CA
CA$37.26 hourly
About Graitec Group GRAITEC Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturi...Show moreLast updated: 30+ days ago
Responsible for customer success

Responsible for customer success

WIPTECSherbrooke - Montreal, Québec
CA$23.00 hourly
WIPTEC, a leader in order picking for the retail and e-commerce industry, is experiencing strong growth and is looking for a passionate leader to fill the position of Customer Success Manager.The p...Show moreLast updated: 30+ days ago
Client Success Manager

Client Success Manager

Engage2ExcelRemote, Montreal , QC
CA$70,000.00–CA$75,000.00 yearly
Remote
The Client Success Manager role at Engage2Excel is the primary client-facing role expected to manage the relationship and ensure strategic alignment and best value for the product being supported.T...Show moreLast updated: 30+ days ago
Customer Success Manager

Customer Success Manager

FLiiPMontreal, QC, CA
19 days ago
Job type
  • Full-time
  • Quick Apply
Job description

FLiiP is a fast-growing company offering a flexible, dynamic and stimulating work environment in the field of sport and physical activity. This is your chance to join a company that has already proven its success and is at the dawn of exponential growth.

We are looking for a Customer Success Manager who is passionate about the customer experience and will promote FLiiP internationally.

Why work at FLiiP?

By joining our talented FLiiP team, you will enjoy greater autonomy, responsibility and career growth opportunities. We are a growing company where projects are varied and stimulating and where teamwork is highly valued.

Your mission :

As Customer Success Manager, you will be responsible for establishing a trusting relationship with customers by identifying their needs, expectations and objectives. Your mission is to build long-term relationships with customers while helping them optimize all facets of their business with FLiiP.

Your tasks :

  • Guide new clients through the onboarding steps while transitioning from their old software to FLiiP.
  • Identify opportunities for account expansion and revenue generation within our customer base
  • Advise our customers on how to improve their performance and increase their return on investment
  • Clearly communicate the benefits of new product features and ensure customers adopt them quickly
  • Quickly identify gaps in our product that impact our customers' success
  • Work closely with our product and engineering teams to resolve issues
  • Work collaboratively with clients to help them fully understand our value and achieve results

Requirements

  • Experience in developing and maintaining strong client relationships
  • Comfort in handling difficult situations and escalating issues appropriately
  • Proactive, detail-oriented, forward-thinking and productive work ethic
  • Excellent communication, problem-solving and listening skills
  • At least 2 years of professional experience in customer service
  • Technology-savvy
  • Experience in software implementation, in technology / SaaS / B2B, in the fitness world is an asset
  • Bilingual in French and English is an asset
  • Benefits

  • Hybrid work once fully trained
  • Health, Fitness & Wellness program : We provide all employees an allowance to encourage them to move.
  • Access to a monthly telecommunications allowance (phone and internet)
  • Career advancement opportunities in various departments (Customer Success, Sales, Marketing, etc.) of a growing SAAS
  • Competitive salary based on your experience
  • Dynamic and flexible work environment : Integrate pleasure into daily life surrounded by an efficient and motivating team.
  • We know imposter syndrome can get in the way of spectacular candidates, but please don’t hesitate to apply. We’d love to hear from you.