Retention specialist Jobs in Vaughan, ON

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Retention specialist • vaughan on

Last updated: 1 day ago

Promoted

Senior Retention Insights & Analytics Consultant

ADPGolden Horseshoe, ON, Canada

Full-time

Description : ADP is hiring a Senior Retention Insights & Analytics Consultant.The Senior Retention Insights & Analytics Consultant will be responsible for developing and delivering data-driven insi...Show moreLast updated: 1 day ago

Lease Retention Manager - Maple Honda (25066)

Zanchin Automotive GroupVaughan, Ontario, Canada

LEASE RETENTION MANAGER career and employment opportunity awaits you.Zanchin Automotive Group, a privately-owned network of successful dealerships, supporting the community for 50 years, wher...Show moreLast updated: 14 days ago

Promoted

Collections Specialist

Randstad CanadaNorth York, Ontario, CA

CA$55,000.00–CA$60,000.00 yearly

Permanent

Quick Apply

We are looking for a Collections Specialist to join a team in the Insurance industry located in North York.Position : Collections Specialist. Work from home? No, 5 days onsite.Do you have experience ...Show moreLast updated: 17 days ago

Promoted

SAP Specialist

Robert HalfVaughan, ON, CA

CA$120,000.00–CA$140,000.00 yearly

Permanent

Quick Apply

We are seeking a skilled SAP Specialist to join our team within the machinery manufacturing industry.The SAP Specialist will play a key role in managing SAP tables, writing codes, generating report...Show moreLast updated: 20 days ago

Promoted

Marketing Sales Specialist

Best Version MediaThornhill, Ontario

Quick Apply

YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. We are designed, printed, written, and distributed by Canadians in ...Show moreLast updated: 30+ days ago

Promoted

Validation Specialist

Morson Talent (Canada & USA)North York, ON, Canada

CA$45.00–CA$51.00 hourly

Full-time

Location : North York, ON – 2 days per week on-site (Wednesday & Thursday).Contract Duration : 6 months with a possibility of extension. Working Hours : 40 hours per week / 9-5pm M-F.Prepares test plans,...Show moreLast updated: 4 days ago

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Marketing Specialist

VacoWoodbridge, ON

CA$65,000.00–CA$75,000.00 yearly

Permanent

Support the Brand Marketing Manager across various campaigns in North America to build brand awareness at the B2B and B2C levels and drive sales via various digital and traditional marketing channe...Show moreLast updated: 14 days ago

Promoted

Installation Specialist

Industrial MatrixNorth York, ON, Canada

Full-time

As an Installation Specialist at Industrial Matrix, you will directly impact our customers' first impressions and project launch. You'll work directly with customers to successfully install ...Show moreLast updated: 6 days ago

Promoted

Recruitment Specialist

IS2 Workforce SolutionsVaughan, ON, Canada

Full-time

Established in 1996, IS2 quickly took the lead in the recruitment industry in Canada.Focusing on making genuine human connections and embracing safety as a core value. To make this happen, we contin...Show moreLast updated: 2 days ago

Promoted

EHS Specialist

AmazonON, Canada

CA$76,500.00 yearly

Full-time

One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proa...Show moreLast updated: 1 day ago

Customer Solutions Specialist

Outreach ManagementVaughan, ON, CA

Quick Apply

Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is l...Show moreLast updated: 18 days ago

Financial Specialist

Adecco CanadaNorth York, Ontario, Canada

CA$27.00 hourly

Full-time +1

Quick Apply

Adecco is currently hiring a full-time detail-oriented and analytical.In this role you will support financial planning, reporting, and process improvement initiatives. This role requires strong anal...Show moreLast updated: 10 days ago

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Math Specialist

OutlierRichmond Hill, Ontario, Canada

CA$30.00–CA$50.00 hourly

Full-time

Outlier helps the world’s most innovative companies improve their AI models by providing human feedback.Are you an experienced Mathematics expert who would like to lend your expertise to train AI m...Show moreLast updated: 6 days ago

Sales & Retention Associates

AIL Globe LifeVaughan, ON, CA

Quick Apply

Drive Growth, Deliver Value, and Get Rewarded Do you excel at building authentic connections? Are you a problem-solver who loves helping clients find exactly what they need? As a Sales &...Show moreLast updated: 30+ days ago

Promoted

Lead Product Specialist

CrimsonlogicRichmond Hill, ON, Canada

Full-time

Our Employee Value Proposition.At CrimsonLogic, we put your Career and Well-being first.We are committed to advancing your career through a full spectrum of professional Development programs with t...Show moreLast updated: 13 days ago

Promoted

Marketing Specialist

Reesink CanadaVaughan, ON, Canada

Full-time

YOU matter to the US! If you are looking to join a company of motivated people who make a difference, you've found us! If your skills align with our position description below, we are looking forwa...Show moreLast updated: 1 day ago

Promoted

Senior Economist

Telescope RecruitmentVaughan, ON, Canada

CA$90,000.00–CA$110,000.00 yearly

Full-time

Our employer, a leading provider of social gaming solutions in the US and Canada is seeking a.System Economy Manager (Gaming). If you're a highly motivated and skilled specialist passionate about th...Show moreLast updated: 13 days ago

Promoted

marketing specialist

Prime Time MessengerVaughan, ON, Canada

CA$36.50 hourly

Full-time +1

Location : 335 CONNIE CRESCENT Concord, ON L4K 5R2.Terms of employment : Permanent employment, Full time.Work must be completed at the physical location. There is no option to work remotely.Develop co...Show moreLast updated: 1 day ago

Promoted

Remote Benefits Specialist

Spade RecruitingKing, Ontario

Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago

Learning Specialist

CAA Club GroupThornhill, ON, CA

CA$52,958.00–CA$66,198.00 yearly

As a Learning Specialist, you will develop training programs and select the most effective and appropriate instructional methods / materials to reinforce the participants’ learning and enhance knowle...Show moreLast updated: 30+ days ago

Senior Retention Insights & Analytics Consultant

ADPGolden Horseshoe, ON, Canada

1 day ago

Job type

Full-time

Job description

Description : ADP is hiring a Senior Retention Insights & Analytics Consultant

Location : Etobicoke

Department : Client Retention

Position Summary

The Senior Retention Insights & Analytics Consultant will be responsible for developing and delivering data-driven insights that support strategic retention initiatives. This role will focus on identifying client retention risks, optimizing the client experience, and creating actionable intelligence that informs business decisions. The successful candidate will transform data into meaningful insights and recommendations to help improve client retention and satisfaction.

Key Responsibilities

Develop and maintain advanced analytical tools and datasets to assess client retention risks and opportunities across all client segments.
Collaborate with cross-functional teams to gather, analyze, and interpret complex datasets, turning them into actionable insights for the retention team.
Help design, develop, and deliver comprehensive monthly and weekly retention reports for senior management.
Collaborate to maintain the predictive models and dashboards to forecast client retention and identify potential churn.
Analyze historical data and emerging trends to develop retention strategies that improve the overall client experience.
Partner with service teams to address identified retention risks and implement targeted strategies.
Monitor and continuously improve performance metrics and quality control processes to enhance reporting and analytics.
Prepare ad hoc analyses and statistical reports to support retention initiatives and business needs.
Stay current with emerging data technologies and recommend innovative solutions to optimize analytics and reporting capabilities.

Technical Requirements

Proven experience as a Data Analyst or Business Data Analyst with a focus on retention, client experience, or loyalty programs.

Advanced proficiency in SQL, Excel (modeling and statistical analysis), Tableau, and Python.

Strong understanding of data visualization and data storytelling.

Education and Experience

Bachelor’s degree in business, Data Science, or a related field.

3-5 years of experience in data analysis, reporting, and retention analytics.

Experience managing complex data projects and working with cross-functional teams.

Familiarity with customer segmentation and predictive modeling techniques.

Competencies and Skills

Strong analytical skills with a keen eye for detail and accuracy.

Ability to transform large and complex data into actionable insights.

Excellent communication and presentation skills; ability to convey insights to both technical and non-technical audiences.

Exceptional problem-solving abilities and a proactive approach to identifying retention risks.

Proven ability to work independently and manage multiple priorities in a fast-paced environment.

Team player with excellent collaboration and conflict management skills.

Preferred Qualifications

Experience in the SaaS or technology industry is highly desirable.

Familiarity with client success and client retention strategies.

Knowledge of machine learning and advanced statistical modeling.

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