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Retail customer service Jobs in Halifax, NS
Customer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CACustomer Service Manager
Meridia Recruitment SolutionsNova Scotiacustomer service clerk
All About Eyecare OptometristsBedford, NS, CACustomer Service Representative - Work From Home
American Income Life Insurance CompanyHalifax, NS, CASeasonal Customer Service
David's BridalDartmouth, NSCustomer Service Specialist
Moosehead Breweries LimitedDartmouth, NS, CACustomer Service Representative
Discovery CentreHalifax, Nova Scotia, CanadaCustomer Service Sales - Remote - Stratford, PE
HireGrow StaffingStratford, NS, CACustomer Service Agent
TigerTelDartmouth, NS, CANCustomer Service Associate
Savers / Value VillageHalifax, NS, CACustomer Service Representative
Summit Search GroupHalifax, NSCSR ~ Customer Service Representative
CB CanadaDartmouth, Nova Scotia, Canada- Promoted
Customer Service Representative
Recrute ActionHalifax, Nova Scotia, CanadaCustomer Service Associate
Focus Forward MarketingHalifax, NS, CA- Promoted
Customer Service Sales Representative Remote
SKW OrganizationCape Breton, NS, CanadaCustomer Service Representative
U-HaulHalifax, Nova ScotiaCustomer Service Associate
SaversDartmouth, NS- Promoted
Customer Service Sales Representative Remote
HMG CareersHalifax, NS, CanadaCustomer Service Customer Service Representative
IMP GroupHalifax, Nova Scotia, CACustomer Service Representative
Circle KBeechville, Nova Scotia, CanadaCustomer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Full-time
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Description
Job Title : Customer Service Representative
Job Summary :
We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering exceptional service.
Key Responsibilities
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to supervisors when necessary.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with other departments to ensure timely resolution of customer concerns.
- Identify opportunities to improve customer satisfaction and share feedback with the team.
- Meet or exceed performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.