Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally. Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve’s culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays and many other excellent benefits

Rol Summary

Travel to customer locations to troubleshoot and repair all Flowserve Control Valve Business Unit products, solicit the sale and installation of spare parts. Repair and overhaul competitor’s valves when needed. Have end users rely upon and consider the technician as a knowledgeable control valve resource. This position also involves the use of valve diagnostic systems for predictive and preventative maintenance. Troubleshoot equipment returned to the factory for failure analysis. Answer customer’s questions over the telephone or by e-mail in order to solve problems. Analyze parts and equipment that have been returned to the factory for failure evaluation. All other duties as assigned by manager.

Resposibilities :

• Troubleshooting and repairing equipment in the field. The equipment will primarily consist of Flowserve Control Valve products, but may also include control valve products of other manufacturers.
• Provide technical phone support to customers
• Assist Flowserve QRC’s when requested and available.
• Assist the engineering department with failure evaluations.
• Initiate Non Conformance Reports (NCR’s).
• Conduct diagnostic testing on control valves and interpret the results. Testing can be via SoftTools, Profiler, ValveSight, FAST Test, or StarTalk XP software.
• Ability to configure, calibrate and commission all digital equipment manufactured by Flowserve. Proficient with HART, MODBUS and Foundation Fieldbus digital communication protocols.

Requirements :