Quality assurance manager Jobs in Hamilton, ON

Compensation Band: 4

Normal Hiring range: $67,$$83, CAD per year

Your expertise shapes our business

At the CWB Group, we find fulfillment and inspiration knowing that we are performing meaningful and purposeful work. Every day is a new adventure with opportunities to learn from industry leaders and, most importantly, from each other. When you join the CWB Group, you become part of a diverse and inclusive, tight-knit team passionate about making a global impact.

Our commitment to Diversity, Equity and Inclusion (DEI)

The CWB Group believes that diversity and inclusion among our employees is critical to our success, and we seek to recruit, develop and retain the most talented employees from a diverse candidate pool.

Work with us and achieve your career goals

For over 75 years, our employees have been the backbone of our business, driving our success and extraordinary reputation. We challenge our employees to take charge of their careers and provide growth opportunities, tools and resources to reach their goals.

What to expect:

As a Bilingual Quality Assurance Specialist, you will be supporting the business by assisting with all aspects of quality assurance functions, operational processes and oversight of QA projects.

These includes:

Operational

• Review and approve initial company certification (CSA etc.)
• Review and approve management system registrations (ISO 9001 etc.)
• Review and approve initial applications for welding engineer qualification
• Oversight and management of the CWB certification exams (inspectors, engineers, supervisors)

Accreditation

• Assist with the overall maintenance and upgrades of the CWB Quality Management Systems to comply with accreditation requirements
• Perform internal audits of region and head offices to demonstrate compliance with accreditation and quality system requirements
• Periodically conduct company survey visits with CWB Group staff and contract auditors to establish uniform practices in compliance with the CWB Group’s operating policies and procedures, to ensure consistent and fair administration of the Standards and that corporate safety practices are being followed
• Recommend changes to quality system procedures, work instructions and forms to render certification and registration services more efficient
• Perform file assessments to verify requirements are met prior to granting certification/registration
• Participate in audits of the CWB Certification, CWB Registration and other meetings related to the CWB Group’s accreditations

Other duties

• Assist in the preparation of annual budgets
• Participate in regional staff meetings as required
• Reply to inquiries and communication to clients and responds to general technical inquiries as a technical expert
• Other duties as periodically assigned
• Monitor and assess the training progress for new full and part time certification representatives to ensure the employee has acquired the necessary skills and knowledge
• Present to staff on quality issues as required

In this role, you will report to the Registrar and Director, Quality Assurance. You will be working remotely from your home office in Canada. CWB has adopted a remote-first working model, where employees will work from their home office, servicing the client within their specified areas either remotely or in person. We are embracing radical flexibility, where employees are encouraged to work a schedule that works best for them, their team, and their clients.

What you bring to the table:

• Bilingual in French and English
• Successful completion of an accredited Lead Auditor course. (ISO 9001 etc.)
• Solid Industrial background in the metal fabrication area. (Welding)
• Technical knowledge of Management Systems.
• General business knowledge; Solid understanding of the CSA welding-related standards (CSA etc.).
• Quality Assurance experience (establishing, implementing, maintaining systems).
• Supervisory experience.
• Possess leadership and have excellent interpersonal and communication skills.
• Proficient in Microsoft Office applications.
• Ability to work with minimal amount of supervision.

The following qualifications are considered assets:

• Welding inspector

• Welding supervisor/engineer (CSA etc.)

• Management systems auditor

What’s in it for you?

• Competitive salary structure
• Comprehensive medical benefits for you and your dependents
• Flexible work schedule
• RRSP and pension program
• Structured career development: we offer education and training opportunities to help you reach your goals

Accommodation:

The CWB Group is committed to providing accommodation to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us when applying and we will work with you to meet your needs. We welcome applications from all qualified individuals; however, only those under consideration will be contacted. Apply today!

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