Qa director Jobs in Pictou, NS

Requisition ID : 191764

Career Group : Corporate Office Careers

Job Category : Store Systems Enablement

Travel Requirements : 0 - 10%

Job Type : Contract

Country : Canada (CA)

Province : Nova Scotia; Alberta; Ontario

City : Mississauga, Stellarton, Calgary

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Ready to Make an impact?

The Analyst of Systems Optimization and Support is responsible for the maintenance, development and optimization of all reporting issued by the team.

Here’s where you’ll be focusing :

Maintain knowledge of key systems (CAO, FIM, ISP / POS, Kronos, in all applicable banners in order to :

• Properly analyze data
• Share knowledge with other team members to maximize overall team effectiveness in supporting change and usage of key systems
• Triage questions from DOs, MROs on existing systems and tools
• Ensure optimal customer service standards are upheld in team call center by fielding questions related to reports issued by the team
• Participate in continuous improvement of team analytics by ensuring that any system changes that may impact reporting is identified and managed
• Ensure all reports are accurate and issued to the business on time
• Ensure accurate maintenance of store lists and distribution lists for reports we issue
• Monitor compliance and performance of all stores / banners / formats and engage with format leads on opportunities
• Actively identify opportunities in the business and work with team to propose changes to maximize profits for the business
• Collaborate with Finance team to ensure alignment on potential opportunities
• Support Director of Operations & District Operator and assist in removal of barriers to the execution of superior customer service
• Participate and drive engagement within the team
• Deliver a useable product to stores and on time
• Identify stores / banners / formats are not using systems properly
• Collaborate with and support project team members to achieve success with their assigned work
• Ensure adherence to government regulations (including OHS Standards)

What you have to offer :

#LI-DS1

#LI-Hybrid

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a competitive compensation package, which varies by role. Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.