Project coordinator Jobs in Banff, AB

Description

• Support the day-to-day leadership of food and beverage operations across multiple outlets and concepts.
• Provide visible, hands-on floor leadership during peak periods, leadership transitions, manager absences and other operational needs.
• Ensure continuity of service, leadership presence and guest experience when outlet leadership coverage is required.
• Develop and deliver structured onboarding and training programs for new F&B managers.
• Ensure salaried leaders are trained consistently on operational systems, policies, procedures, service expectations and established standards.
• Lead F&B orientation for leadership team members and provide ongoing coaching and development.
• Support the recruitment, onboarding, development and performance management of Assistant Managers and F&B Managers.
• Guide labour planning at the management level, including scheduling, staffing requirements, payroll practices and time-off planning.
• Partner with outlet leaders to improve labour productivity and ensure staffing levels align with business volumes, events and operational priorities.
• Review operational performance and identify opportunities to improve productivity, execution and guest satisfaction.
• Support budgeting, financial controls and profit and loss performance across the F&B operation.
• Lead and coordinate menu engineering initiatives, including evaluation of new menu items, products, packages and operational requests.
• Collaborate with culinary and operational leaders on menu development, beverage programming and new concept initiatives.
• Support the rollout of new F&B applications, takeout programs and operational tools, including training and ongoing adoption.
• Maintain consistent written and verbal communication with F&B teams and leadership across the operation.
• Prepare operational updates, project reports and activity summaries for senior leadership and key stakeholders.
• Maintain strong standards around service, food quality, cleanliness, presentation and overall guest experience.
• Support the development and execution of promotions, activations and other revenue-driving initiatives.
• Foster a positive, inclusive and accountable workplace culture where leaders and front-line employees can perform at their best.
• Encourage collaboration, team engagement and participation within the broader local community.

Requirements

• Minimum 5 years of senior-level food and beverage leadership experience within a complex, multi-outlet operation.
• Experience managing or supporting an F&B business generating approximately $4 million or more in annual revenue.
• Post-secondary education in hospitality, business or a related discipline is preferred.
• Strong understanding of restaurant and beverage operations within a high-volume hospitality environment.
• Demonstrated experience with budgeting, profit and loss management, labour controls and financial performance.
• Strong food, wine and beverage knowledge.
• Sommelier certification or formal wine education is considered an asset.
• Valid Alberta ProServe certification, or ability to obtain it.
• Proven ability to develop managers, build strong teams and create accountability through coaching and leadership presence.
• Comfortable stepping directly into operations and supporting teams during high-volume periods.
• Strong organizational and project-management capabilities with the ability to balance multiple operational priorities.
• Excellent written, verbal and interpersonal communication skills.
• Strong relationship-building skills and the ability to work effectively across departments and levels of leadership.
• Self-directed, adaptable and comfortable working within a fast-paced, high-energy environment.
• Flexible availability, including evenings, weekends and peak operating periods as required.
• Ability to successfully complete required pre-employment screening.

Corporate Culture

• Competitive salaried compensation.
• Opportunity to take on a key leadership role within a large, diverse and high-profile hospitality operation.
• Exposure to multiple restaurant, beverage and guest-experience concepts within an internationally recognized destination.
• Career development opportunities within a growing hospitality and tourism organization.
• Complimentary or preferred access to select attractions and experiences.
• Significant discounts on accommodations, dining and retail offerings.
• Friends and family discounts on select experiences.
• Access to subsidized mental health and wellness resources.
• The opportunity to live and work in Banff and the Canadian Rockies, surrounded by one of the most distinctive hospitality environments in the country.
• An inclusive and collaborative workplace that values strong leadership, professional development and memorable guest experiences.