Process manager Jobs in Burlington, ON

Company Description

Who is Shape?

SHAPE is a strategic combination of companies including Shape Process Automation - Tech-Con; Flow International, KMT Waterjet, H20 Jet, AquaDyne, Advanced Pressure Systems (APS), Aquarese, TOPS Waterjet; and Shape Mined Material. Collectively, we provide an extensive portfolio of manufacturing process solutions to customers around the world. The core technology of SHAPE was founded in high pressure waterjet cutting, cleaning, and surface preparation.

We work together to develop intellectual properties that drive progress and raise the bar in service excellence, we set the standard for integrity, professionalism, and inclusiveness to meet the challenges of rapidly evolving industries. Tomorrow’s customers will require more innovative solutions, we continue to push the envelope in developing the advanced technologies and digital tools to solve manufacturing challenges at the pace and scale of the markets we serve.

Who are we looking for?

As SHAPE continues to develop into exciting new markets, we welcome like-minded professionals who share our excitement and optimism for the future. Operating across multiple disciplines, we have ample opportunity for you to grow your career in our organization.

SHAPE believes their success lies in the talented people that work in their organization! Our philosophy is of community and a place where people can belong, thrive and succeed! We pride ourselves on being cultural champions of our brand and values.

What sets Shape apart from other companies?

SHAPE is invested in providing constant learning and development opportunities and offers competitive salaries and a comprehensive benefits packages. We are a multinational, highly technical and innovative company that provides global career opportunities. We seek creative ways to continuously improve. Collaboration and teamwork defines the way we work. We are always looking for team members that want to be ahead of the curve, using latest technologies to apply in every way we do business. Our employees are dynamic, highly talented and enjoy working in a fast-paced work environment.

We encourage you to look into employment opportunities at Shape Technologies Group. Let’s

Job Description

Job title;

Reports to : Department :

The Aftermarket Controls Specialist must be a highly proficient, well-rounded, and proven controls technician with the ability to develop and grow long term customer relationships through world class service. Functions include customer support and training, onsite support, remote support, project warranty and external / internal technical support.

Duties and responsibilities

• Collaborate with Aftermarket Sales and Service Manager to manage and coordinate the warranty and service work for all custom automation & robotics customers.
• Ensure customer service requirements are addressed promptly including those outside of regular office hours.
• Coordinate with Aftermarket Sales and Service Manager to pursue customer account leads and opportunities to grow revenue
• Support Aftermarket Sales and Service Manager in the development of technical solutions and proposals
• Provide remote and on-site technical controls support to customers
• Collaborate with interdepartmental teams to ensure customers receive a seamless service experience.
• Provide technical phone / remote PLC support and schedule service resources to support customer requirements as required.
• Develop customer training programs and lead / provide technical training to customer base
• Provide occasional PLC, HMI and robot support to systems controls teams when required
• Travel to commission and support systems at customer facilities

Qualifications

Job Types : Full-time, Permanent

Salary : $85,000.00-$95,000.00 per year

Benefits :

Qualifications

Qualifications

Job Types : Full-time, Permanent

Salary : $85,000.00-$95,000.00 per year

Benefits :