Education

• Secondary (high) school graduation certificate
• or equivalent experience

Work setting

• Private sector
• Willing to relocate

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Order office supplies
• Record and relay information
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Monitor mobile radio or telephone
• Provide directory assistance
• Provide emergency services
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Computer and technology knowledge

• MS Office
• Database software
• Electronic mail
• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• MS Windows

Area of work experience

• Cleaning

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Combination of sitting, standing, walking

Screening questions

• Are you available for shift or on-call work?

Experience

• 1 year to less than 2 years

Other benefits

• Free parking available
• Learning / training paid by employer