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Last updated: 4 days ago
Box Office Attendant

Box Office Attendant

Pacific National ExhibitionVancouver, British Columbia, Canada
Part-time
Quick Apply
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an ...Show moreLast updated: 4 days ago
Post Office Specialist

Post Office Specialist

London Drugs LimitedVancouver, BC, CA
Part-time
You’ll experience them all at London Drugs.As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, custom...Show moreLast updated: 30+ days ago
Medical Office Assistant

Medical Office Assistant

WELL Health Technologies CorpVancouver, British Columbia, Canada, V5Z 4E1
Full-time
Quick Apply
Entity : WELL Health Clinic Network Inc.Position : Medical Office Assistant.Location : WELL Health Hemorrhoid Treatment Centres, Vancouver BC. WELL Health Technologies is an innovative technology-enabl...Show moreLast updated: 10 days ago
Executive Assistant / Office Coordinator

Executive Assistant / Office Coordinator

Vancouver Coastal HealthVancouver
Full-time
The salary range for this position is CAD $31.Come work as an Executive Assistant / Office Coordinator with Vancouver Coastal Health (VCH)!. Vancouver Coastal Health is looking for an Executive Assist...Show moreLast updated: 30+ days ago
Office Services Assistant

Office Services Assistant

Miles Employment GroupVancouver, BC, CA
Permanent +1
Quick Apply
Office Services Assistant We are seeking a dedicated and organized Office Services Assistant to join our client's professional services downtown Vancouver team. In this role, you will be back up to ...Show moreLast updated: 30+ days ago
Post Producer

Post Producer

Company3Vancouver, BC, CA
Full-time +1
Quick Apply
Position : Post Producer Business Unit : Company 3 Location : Vancouver, BC (Hybrid) Pay Range : $62,400 - $80,000 CAD annually POSITION SUMMARY : Company 3 Vancouver provides Post Pro...Show moreLast updated: 6 days ago
Post Secondary School Advocate

Post Secondary School Advocate

Squamish NationNorth Vancouver, BC, CA
Full-time +1
PERMANENT FULL-TIME POSITION IN NORTH VANCOUVER (Onsite).Be Part of Something Meaningful! .Do you have a passion for education, advocacy, and uplifting Indigenous learners? The Squamish Nation’s Ta...Show moreLast updated: 30+ days ago
Office Administrator

Office Administrator

BRIGHTER STAFFING AGENCYVancouver, BC, Canada
Full-time
Position : Office Administrator.We are currently seeking a highly organized and motivated individual to join our team as an Office Administrator. The successful candidate will be responsible for mana...Show moreLast updated: 20 days ago
Project Management Office - Project Manager

Project Management Office - Project Manager

AritziaVancouver
Full-time
The mission of the Project Management Office is to bring the most important projects to realization.Aritzia is growing, and our Project Management Office (PMO) is growing with it.This is a unique o...Show moreLast updated: 7 days ago
Office Administrator / Receptionist

Office Administrator / Receptionist

Randstad CanadaVancouver, British Columbia, CA
Temporary
Quick Apply
Are you an organized professional with a keen eye for detail? Do you thrive in fast-paced professional environments? We are currently seeking energetic Office Services Administrators to support a l...Show moreLast updated: 30+ days ago
office manager

office manager

MaenamVancouver, BC, CA
Full-time +1
Review and evaluate new administrative procedures.Carry out administrative activities of establishment.Administer policies and procedures related to the release of records in processing requests un...Show moreLast updated: 30+ days ago
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Box Office Attendant

Box Office Attendant

Pacific National ExhibitionVancouver, British Columbia, Canada
4 days ago
Job type
  • Part-time
  • Quick Apply
Job description

Who we are…

The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams :   the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events.  In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance.  The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.

At the PNE, we strive to create an environment that reflects our organization’s core values : Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.

We are looking for hard-working and motivated individuals to join our PNE Box Office Team and work under the direction of the Senior Account Manager, Ticket-Leader. The PNE’s Ticket Leader Box Office offers premier ticketing services for concert promoters, bands, professional sports teams, arenas and other venues. Box Office staff are responsible for day to day operations of various events at the PNE such as : Concerts, Events, Tradeshows, and any other events operated by the Ticket Leader Box Office. If you have a passion for the events industry, then this is a perfect opportunity for you!

Why join our Team?

  • Exhilarating and fun-loving culture
  • Flexible work environment
  • Opportunity for free or discounted tickets to shows, events, sports games, and much more
  • Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
  • Competitive compensation package
  • Opportunity to create lasting memories and friendships!

What will you do this year?

In your role as a Box Office Attendant , your primary accountabilities will be to :

  • Respond to patron inquiries regarding any information related to ticketed events such as : building information, directions, event seating, ticketing, parking and general concerns during the sales process.
  • Answer multi-line inbound calls and respond to event inquiries via email in a timely manner.
  • Handle charges by phone, address account inquiries, adhere to confidentiality and security protocols, and provide excellent customer service.
  • Maintain a current working knowledge of all events, services, and procedures by reviewing event information sheets and any other communication regarding event updates
  • Describe venue layouts and seating locations to patrons when answering inquiries
  • Balancing & Accounting for credit / debit receipts for daily sales transactions
  • Entering new patron’s information into the database following policies and procedures established by the Center and updating existing patron information as necessary
  • Organizing and distributing “will call” tickets and conducting light administrative duties
  • Call customers to advise of event changes and / or cancellations as required
  • Perform other related duties as assigned
  • What else?

  • Must have successful completion of Grade 12
  • Previous experience with booking seats using a manifested seating map is considered an asset
  • A minimum of one to two years’ work experience in customer service; prior knowledge or experience in box office operations, retail operations or call center operations is considered an asset
  • Must have advanced proficiency with Microsoft Office (Outlook, Word and Excel)
  • Previous experience with ticketing software considered an asset
  • Ability to work in a fast-paced environment with changing requirements with ease
  • Ability to work professionally, courteously and tactfully with guests and staff internally
  • Must be able to work a variety of shifts on a part-time basis which includes weekdays, weekends, and evenings
  • Must be available a minimum of 4 shifts per week, three weekdays and one weekend. Shift hours can start as early as 7 : 45AM, and end as late as 11 : 00PM.
  • Candidates must undergo a Criminal Record Check
  • Who are you?

  • Excellent guest service skills
  • Skillful communicator
  • Detail-oriented
  • Strong time-management skills
  • Where and when to APPLY?

    Applications can be submitted via the PNE website at www.pne.ca / jobs and will be accepted until the role is filled.

    The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca .