Peer support specialist • toronto on
Archer Production Support Specialist - Windows, IIS, SQL, Ansible, Dynatrace.Toronto, ON - Hybrid (4 Days WFO).We are seeking an experienced Archer Production Support Specialist to provide comprehe... Show more
Production Support Specialist (Client Connectivity & Payments).Month Contract Hybrid (Toronto).Are you a production support professional who thrives in high-impact environments where reliabili... Show more
Role:  Technical Support Representative  Location:  Fully Remote (Canada, EST time zone) Compensation:  Salary + Bonus + Health Benefits About Veem Veem is transforming global m... Show more
Manage JIRA /eSMT incident tickets and work with project managers/product managers to ensure that ticket s are resolved within SLAs.Identify and facilitate resolution of application issues by facil... Show more
Associate IT Support Specialist (temporary).Toronto, ON (onsite, 5 days/week), convenient downtown location within walking distance of Union Station.Approximately 6 months, with potential for exten... Show more
This is an excellent role for a Help Desk Technician or IT Support Specialist looking for the next challenge.The perfect role for a passionate professional, supporting an organization’s internal em... Show more
MUFG Investor Services IT team is looking for a talented Application Support Analyst who will be responsible for supporting banking applications such as Flexcube, SWIFT, our MUFG Automated Payment ... Show more
In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited.Operating in Toronto, HGCA is part of a global service company, delivering servi... Show more
Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground... Show more
RQ11330 - Application Support Specialist - Junior.Year + Contract (283 Business Days) + Possible Extension (60 Days).IBM WebSphere Application Server NDM and Liberty.Deployment Automation - Urban C... Show more
A Desktop Support Associate plays a crucial role in ensuring the smooth operation of Bank’s IT infrastructure and user level IT equipment.The role is also responsible to ensure smooth onboarding an... Show more
IT Support Specialist - Master-Level Internship.Hours (approximately 3 months) .Remote (with hybrid options in Toronto).At Vosyn, we embrace the exciting, game-changing world of Artificial Int... Show more
Specialist, Attendance Support.The Toronto Catholic District School Board (TCDSB) is proud to be a significant part of the fabric of publicly funded Catholic education in the province of Ontario.We... Show more
Join nesto — proudly named Canadian Rocketship 2025*.A Deloitte Fast 50 company evolving alongside Canada’s top tech innovators and disrupting a 2.Trillion-dollar mortgage industry at light speed b... Show more
This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Are you looking to use your organizational skills to advance human rights and gender equalit... Show more
Headquartered in San Francisco, our investors include.Finance operations / audit support Evaluator.Evaluate AI-generated artifacts against domain-specific quality rubrics.Identify factual, aestheti... Show more
Toronto, ON (Hybrid - 4x/week in office).Our client is looking for an Operations Support professional to join their growing technology team.This role is well suited to someone who enjoys solving te... Show more
About PureFacts Financial Solutions.PureFacts is the leader in the Revenue Performance Management category for wealth and asset management firms.The PureRevenue™ Platform helps organizations maximi... Show more
| Archer Production Support Specialist - Windows, IIS, SQL, Ansible, Dynatrace Toronto, ON - Hybrid (4 Days WFO) Role Descriptions: Position Summary We are seeking an experienced Archer Production Support Specialist to provide comprehensive technical support for our Archer application in a production environment. This role combines hands-on application expertise with infrastructure management to ensure optimal system performance and rapid issue resolution. Key Responsibilities Application Support: • Monitor and maintain Archer application health; troubleshoot and resolve production issues with minimal downtime Deployment Management: • Execute production deployments during off-business hours; coordinate with development teams on release schedules Infrastructure Management: • Support Windows Server environments and manage IIS configurations to ensure system stability Database Administration: • Optimize and maintain SQL databases; perform routine maintenance and performance tuning Incident & Change Management: • Follow ITIL best practices for incident response and change control; manage service tickets through resolution Monitoring & Alerting: • Utilize Dynatrace, Slack, Watchdog, and Stone Branch tools to proactively identify and respond to issues Automation: • Develop and maintain automation scripts using Shell scripting and Python to streamline operational tasks Documentation: • Maintain confluence documentation for procedures, runbooks, and system configurations Required Qualifications • Proven experience in production application support • Strong Archer application knowledge (development, deployment, and issue resolution) • Windows Server and IIS administration experience • SQL database knowledge and experience • Familiarity with monitoring tools (Dynatrace, Slack, Watchdog, Stone Branch) • Scripting experience (Shell and Python) • Working knowledge of ITIL processes (Incident and Change Management) • Experience with Ansible, Helios, and Confluence tools Work Schedule & Availability • Office-based: 4 days per week on-site • On-call Support: Available for production deployments and urgent issues outside standard business hours |
