Operations manager Jobs in Saint-Lambert, QC

Job Description

Job Description

Salary : CAD$ 95,000 to CAD$ 115,000

Mechasys is a Series A robotic technology company modernizing the construction industry with

laser-accurate projection tools. We are scaling aggressively with a target of reaching $100M in

revenue within 3 years.

We are moving beyond spreadsheets. We need a Revenue Operations Manager to build the

"Single Source of Truth" that aligns our complex revenue streamsHardware, SaaS, and

Serviceacross our Direct Sales and Global Distributor networks. You will own the Salesforce

architecture that powers our growth engine.

The Role

You will be the architect of our commercial infrastructure. You will migrate our forecasting,

pipeline management, and dealer operations from manual tracking systems into a robust

Salesforce environment. You will ensure that data flows seamlessly between Sales, Finance,

and Operations, providing the executive team with real-time visibility into CAC, LTV, Inventory

turnover, and ARR growth.

Key Responsibilities

1. Salesforce Architecture & Ownership

Take full ownership of the Salesforce instance, serving as the primary administrator and

architect.

Design and implement workflows that support a hybrid business model : Hardware

(One-time revenue) + SaaS (Recurring revenue) + Service (Maintenance

Contracts).

Manage the integration of third-party tools (e.g., ERP, Marketing Automation, Inventory

Management) to ensure closed-loop reporting.

2. Pipeline & Forecast Management

Implement strict stage-gating and entry criteria for opportunities to ensure forecast

accuracy (Committing vs. Best Case).

Build automated alerts for pipeline velocity, stalled deals, and renewal dates for SaaS

subscriptions.

3. Distributor & Channel Enablement

Operationalize the "Mechasys Dealership Program" within CRM.

Build portals or tracking mechanisms to monitor Dealer performance against their

committed annual quotas (KPIs : Unit Volume, Training Certification, Demo Activity).

Streamline the "Quote-to-Cash" process for international distributors, handling

multi-currency pricing (CAD / USD / EUR) and complex discount structures.

4. Data Strategy & Analytics

Define and track North Star KPIs : Customer Acquisition Cost (CAC), Lifetime Value

(LTV), Net Revenue Retention (NRR), and Hardware Gross Margin.

Conduct monthly "health checks" on data integrity to ensure the Board Deck can be

generated at the click of a button.

Process Optimization

Work with the CEO to digitize the Mechasys Sales Playbook, enforcing sales

methodology (e.g., MEDDPICC) directly within opportunity fields.

Automate the "Handover to Customer Success" process to ensure seamless onboarding

for new hardware owners.

Candidate Profile

Must-Haves :

Experience : 5+ years in Revenue Operations or Sales Operations, with at least 3 years

dedicated to Salesforce administration.

Certification : Salesforce Certified Administrator (Advanced Admin or Sales Cloud

Consultant preferred).

Business Model Fluency : Proven experience managing Hardware + SaaS revenue

models. You understand that shipping a robot and renewing a license are two different

operational workflows.

Analytical Grit : Expert proficiency in Excel / Sheets (Pivot tables, VLOOKUPs are

second nature) but a burning desire to automate them away.

Communication : Ability to explain complex data structures to non-technical

stakeholders (Sales Reps and C-Suite).

Nice-to-Haves :

Experience with CPQ (Configure, Price, Quote) tools.

Experience scaling a startup from Series A to Series B.

Familiarity with international logistics or export compliance data.

Why Join Mechasys?

Impact : You are not maintaining a legacy system; you are building the machine that will

drive us to $100M.

Equity : Meaningful stock options (ESOP) in a high-growth deep-tech company.

Culture : We are builders. We value transparency, precision, and speed.