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freelance.caVancouver, caSenior Manager, CASD Operations (Remote Canada)
AccorVancouver, Canada- Remote
Company Description
We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.
Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.
Job Description
A key member of the wider Fairmont Hotel Finance & Business Support Team, this role will take ownership of the monitoring, review, enhancement, and deployment of processes, tools, and systems used in the finance shared services (CASD) program.
The position will focus on proactively identifying opportunities for business process improvement, as well as anticipating potential challenges / issues that hotels in the shared services program may encounter, so that solutions and enhancements can be continually developed.
This role will work collaboratively with hotels and our 3rd party shared services provider to ensure consistency and excellence in the delivery of the finance shared services program, as well as providing support to various Hotel Finance & Business Support initiatives.
RESPONSIBILITIES
Responsibilities and essential job functions include, but are not limited to, the following :
- Identify and evaluate business tools / processes / system improvement opportunities to drive efficiencies and automate manual processes
- Maintain existing business process solutions whilst identifying and communicating risks / challenges to supervisor
- Ownership of the monitoring, review, remediation, and reporting process for key performance metrics / SLAs and overall shared services processes health
- Supervision and review of work being conducted / produced by 3rd party shared services provider to drive consistency and improvement
- Assistance in remediating challenges / issues identified, sharing best practices, and delivering training where required
- Escalation of issues surrounding Accounting, Policy or Controls to ED / VP, Finance & Business Support
- Develop and manage key relationships with respective Hotel Directors of Finance & Business Support
Expected Salary Range : $80,000-$110,000
We are considering candidates across Canada, this is the expected range, but will vary based on location of candidate.
Qualifications
Additional Information
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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