Operations management Jobs in Vaughan, ON

Job Summary

As the Operations Manager, you’ll own and drive customer satisfaction by focusing on the objective of on-time performance and quality. You’ll be required to influence, lead and develop teams through daily discipline on actions that drive achieving KPIs as well as continuous improvement initiatives that can improve the quality and delivery of products to our customers.

You’ll be responsible for two locations which include Manufacturing and Distribution. You’ll set and deliver against on-time performance standards, and measure, track and improve customer satisfaction levels.

This role reports to the Senior Director of Operations.

Key Responsibilities

• Manage operations teams to ensure orders and deliveries meet time, quality, efficiency, accuracy standards, and monthly objectives.
• Develop and oversee operational leadership to execute required strategies effectively, foster positive employee relations, and maximize the potential of employee engagement.
• Ensure a safe workplace through systemic and proactive safety and environmental health practices and processes.
• Facilitate the operation's strategy to incorporate Lean methods and employee involvement, aiming for continuous improvement of our competitive position and operational profitability.
• Negotiate contracts with suppliers, carriers, and other transportation providers to secure favorable rates.
• Monitor and ensure that transportation services meet required quality standards, including on-time delivery, safe transportation, and customer satisfaction.
• Collect and analyze data related to inventory levels, transportation costs, delivery times, and other key performance indicators (KPIs) to identify areas where operations are inefficient, delays occur, or costs are higher than expected.
• Support and ensure compliance with ASSA ABLOY Canada policies and procedures and regulatory agencies, while promoting the Corporate Code of Conduct
• Perform other responsibilities as required.

Education and Experience

Key Competencies

Physical Demands and Working Conditions

Our Benefits

Interested applicants can apply online at www.assaabloy.com / career

ASSA ABLOY welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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