Operations coordinator • langley bc
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The LTL Coordinator is responsible for having a strong understanding of how the traffic flows in all US regions of the transportation business and the strategies available to meet balance goals. The LTL Coordinator will be responsible for fostering a strong relationship with all internal stakeholders and client personnel who require day-to-day service from our company.
Specific Responsibilities include:
Aid in the translation of customer needs into positive action by the company. Work with planning personnel to ensure maximum equipment utilization while maintaining targeted customer service levels.
Ensure Bison Transport has access to as much business as required for maximum utilization, by working proactively with their clients.
Identification & manifesting of all daily inbounds and outbounds from both Bison docks as well as partner carrier docks, this includes updating trailer information as they are manifested and made ready for linehaul at each location.
Monitor volumes and manage equipment to ensure adequate trailers/containers are on site at both Bison docks as well as partner carrier docks, and confirm correct equipment is assigned to moves.
Contribute to regional backfill goals set out by the leadership group.
Delegate load, unload, and rework actions to the cross-dock operation via the Load Transfer Grid.
Review of a daily dock audit, and communicating to leadership.
Maintaining interdepartmental relationships and high level of customer communication with Customer Service team.
Monitor partner carrier spend and performance.
Keep apprised of general trends of business volume, the destination mix, and any changes or unusual developments.
Communicate and coordinate the strategy and planning of LTL Operations Team to the LTL Customer Service Team and LTL Pricing Team.
Other duties and projects as assigned by leadership.
Our Ideal Candidate will possess:
1-3 years of experience in logistics, transportation, or supply chain roles.
Educational background in Supply Chain Management (or other relevant area such as Business) considered an asset.
Dedicated experience providing customer service in a similar work environment.
Well organized, an excellent communicator and have a keen sense of timeliness.
Demonstrated attention to detail, problem solving and planning abilities.
Knowledge of the transportation industry and North American geography are considered assets.
Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
This job classification is under NOC Code: 14405
Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams
About Bison:
• Celebrating over 50 years in Business
• Active in giving back through Corporate Social Responsibility and Charitable Giving
• Committed to environmental sustainability
