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Moomoo Canada Financial Inc. (MFC) is a subsidiary of FUTU Holdings Inc. (NASDAQ : FUTU), a global leader in online brokerage and wealth management solutions. Moomoo is one of the most trusted and innovative retail trading platforms, serving over 24 million active users worldwide. We offer an advanced, user-friendly trading platform for do-it-yourself traders, empowering them to take control of their financial futures.

Having launched in Canada just over a year ago, MFC has experienced significant growth and success. Based in Toronto, with convenient access to the city’s Line 1 TTC subway, our new office boasts bright, open spaces and spectacular views of the city. As we continue to scale, we are seeking to expand our team with a Senior Operations Manager or potentially a Chief Operating Officer (COO).

Role Overview

Moomoo Canada is looking for a highly experienced and dynamic Senior Operations Manager / COO to join our growing team. This role is a unique opportunity to be part of an exciting fintech company that blends both traditional brokerage operations and cutting-edge technology.

Reporting to the CEO and other Operational Leads, as a Senior Operations leader, you will have a hands-on role in shaping and scaling the operational infrastructure of our discount brokerage business in Canada. You will lead the operations, middle office, settlement, margin lending, account opening, funding, and support teams. The ideal candidate will be a strong leader who thrives in both strategic planning and day-to-day management of operations. You should also have a deep understanding of trading systems and enjoy collaborating with technical teams to enhance the trading platform and overall customer experience.

• Leadership and Team Development : Oversee day-to-day operations of the brokerage business in Canada, managing cross-functional teams in operations, settlements, margin lending, middle office, account opening, and customer support. Act as a mentor and coach, providing leadership to enhance team performance.
• Operational Excellence : Drive process improvements, ensuring that all operations are compliant with regulatory requirements and aligned with industry best practices. Ensure the accuracy and timeliness of transactions, reconciliations, and settlements.
• Technology Integration : Work closely with technical product managers and engineering teams to build and improve trading solutions. Provide insights into the practical application of technology within the operations environment, ensuring smooth integration and scalability.
• Risk Management & Compliance : Oversee risk management processes, ensuring that all trading and operational activities adhere to internal policies and external regulatory standards. Advise on best practices for mitigating operational risk.
• Strategic Growth : Develop and execute strategies to scale operations as MFC expands in the Canadian market. Identify areas for operational optimization, automation, and cost reduction.
• Collaboration with Leadership : Work closely with the senior management team to ensure alignment of operations with company goals and customer needs.
• Regulatory Focus : A good understanding of the Canadian Regulatory framework and how to maintain exceptionally high levels of compliance at all times.

Key Requirements

Preferred Qualifications

What We Offer

How to Apply

If you are a results-driven leader with a passion for operations and technology in the trading world, we want to hear from you. Please submit your resume and cover letter outlining your relevant experience and why you are the ideal candidate for this role.

Join Moomoo Canada and help shape the future of retail trading in Canada!

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