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Online english teacher Jobs in Waterloo, ON

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Online english teacher • waterloo on

Last updated: 6 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

Nanny Wanted - Experienced Nanny Needed In Waterloo, Ontario $20/Hour

CanadianNanny.caWaterloo, Ontario, Canada
Part-time

I am looking for a responsible, patient and caring part-time nanny/Mother’s helper to come to our home and help with my 2 year old and my 10 month old, starting at the end of May when I return to w... Show more

 • Promoted

Marketing specialist

HM Kitchener Inc.Kitchener, ON, Canada
Full-time +1

Develop all kinds of events for publicity, fundraising and information purposes.Develop communication strategies.Act as spokesperson for an organization.Answer written and oral inquiries.Co-ordinat... Show more

Office Administration Support Work

HRS Talent SolutionsWaterloo, ON, Canada
CA$28.00 hourly
Remote
Full-time +1
Quick Apply

Administrative Office Support Assistant - Remote.We are currently seeking organized and dependable individuals for an entry-level.Administrative Support Assistant.This role is best suited to candid... Show more

Senior Writer, Digital News, Casual, English Services, (Hybrid)

CBC/Radio-CanadaWaterloo,Kitchener
Part-time +1

Temporary Short-Term (Fixed Term).Position Language Requirement:.At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms.Our successes and accom... Show more

Micro & Small Business Development Specialist

Cuso InternationalKitchener, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.As a volunteer, your responsibility will be to work alongside our partner, the Private Secto... Show more

 • Promoted

Part-Time French Teacher

Oxford Learning Centres, Inc.Kitchener, Ontario, Canada
CA$18.00 hourly
Part-time

Passionate about puns? Excited by literature? Eager to help students succeed in English/French?.Gain valuable teaching experience! .Oxford Learning Kitchener North.This position is perfec... Show more

Digital Transformation Specialist

Cuso InternationalKitchener, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.Join us as a volunteer to support our partner, PSOJ, in developing an actionable digital mat... Show more

 • Promoted

[CARROT SOLUTIONS] Remote Canadian ESL Instructor (Flextime Work)

O.CKitchener, ON, Canada
Remote
Full-time +2
Quick Apply

Thank you for your interest in working with Carrot Solutions, a subsidiary of Carrot Global! We are a consulting firm with over 20 years of industry experience, serving over 1,000+ Korean and inter... Show more

Test Engineer - NPI

Teledyne Technologies IncorporatedON,Waterloo,Canada
CA$62,900.00 yearly
Full-time

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc.CMOS and CCD image sensors and modular ... Show more

Social Media Advisor

Cuso InternationalWaterloo, Ontario
Permanent

This Volunteer Placement is Located in:.Eligibility: Open to Canadian Citizens and Permanent Residents of Canada only.The primary goal of this placement is to assist our partner, Grace & Staff Comm... Show more

2026 Voyago Open House We are Hiring - Kitchener

VoyagoKitchener, ON, CA
Full-time
Quick Apply

You're Invited! Join Us for Our Open House on.Become part of Our Voyago Family!.This is a great opportunity to meet our team, explore exciting career opportunities, and get a feel for our workplace... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

Clubshop | CA Kitchener, Ontario
CA$19.90 hourly
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Spanish Tutor

Prep Academy TutorsKitchener, Ontario, Canada
Full-time

Spanish Tutor – Prep Academy Tutors (Kitchener & Waterloo).Prep Academy Tutors is a private, in-home tutoring service delivering flexible, personalized academic support to students.We specializ... Show more

Gender Research Officer

Cuso InternationalWaterloo, Ontario
Permanent

This Volunteer Placement is Located in:.Open to Canadian Citizens and Permanent Residents of Canada only.The primary objective of this placement is to enhance the capabilities of the Caribbean Vuln... Show more

Back-of-House Supervisor

Jack Astor'sKitchener, ON, CA
Full-time

Back-of-House Supervisor – Jack Astor’s (Service Inspired Restaurants).At Jack Astor’s it’s all about personality, yes, we’re all about a.Yep, our teams are more than our co-workers, they’re our.Wh... Show more

English Private Tutoring Jobs Kitchener

SuperprofKitchener, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Online High School Math Tutor

Empower TutoringKitchener, ON, Canada
Remote
Part-time
Quick Apply

We are looking for a passionate, experienced tutor who has a strong background in Mathematics and can tutor high school students in Grade 9-Grade 12.Candidates should be familiar with the .Ont... Show more

Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with

ClubshopWaterloo, Ontario
CA$19.90 hourly
Remote
Full-time

Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.ClubShop Rewards has been offering a serious... Show more

Online Data Verification Technician (Work-at-Home)

FocusGroupPanelKitchener, Ontario, Canada
CA$9.00 hourly
Remote
Part-time

Work From Home, Entry Level Data Entry Clerk As A Research Participant.We are looking for people who want to work remotely from home.You'll need an Internet connection and a mobile device or comput... Show more

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Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
13 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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