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Office administrator Jobs in Toronto, ON
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Digital Office Administrator
Al JoherToronto, ON, Canada- Promoted
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Al JoherToronto, ON, Canada- Full-time
Digital Office Administrator
About Us :
Al Joher is a high-end jewelry company in downtown Toronto that crafts custom, luxury pieces tailored to each client's unique style. With a focus on innovation and quality, we are dedicated to building strong client relationships across generations, especially with our Gen Z clientele. We are looking for a dynamic, motivated, and organized individual to join our team as a Digital Office Administrator to support our growing operations and client engagement.
Job Summary :
The Digital Office Administrator will be integral in ensuring our operations are smooth, organized, and attuned to our clients' preferences, including our digitally connected Gen Z audience. This in-office role requires a self-starter with a talent for organization, an understanding of emerging digital trends, and a natural ability to connect with younger clients. Core responsibilities include inventory management, CRM implementation, workflow management and automation, shipping preparation, and providing support to our marketing, operations, and administrative teams.
Responsibilities :
Inventory Management : Maintain accurate records and implement automated inventory management system.
CRM Implementation & Maintenance : Set up and manage a CRM system that fosters stronger connections with clients, tracks preferences, and supports tailored marketing initiatives.
Workflow Management & Automation : Streamline office processes by identifying automation opportunities to improve efficiency.
Shipping Preparation : Prepare, label, and manage outgoing shipments; ensure packaging and communication align with our brand's premium and digital-savvy image.
Operations Support : Assist with day-to-day operations and handle logistical tasks to ensure smooth functioning.?
Accounting Prep Work : Support accounting by organizing invoices, reconciling receipts, and preparing monthly summaries for the finance team.
Marketing Support : Coordinate with the marketing team on digital projects that appeal to Gen Z audiences, such as social media initiatives, content planning and creation, and trends research.
Client Connection : Engage with younger clients and bring insights to the team on connecting authentically with Gen Z preferences through digital and in-store experiences.
Administrative Functions : Manage calendars, document preparation, and other administrative tasks.
Requirements :
- Proven experience in office administration, preferably in a digital or e-commerce setting.
- An understanding of Gen Z consumer behavior and a talent for connecting with this demographic.
- Strong project management skills with the ability to follow through on projects independently.
- Familiarity with CRM platforms, inventory management software, and workflow automation tools.
- Proficiency in social media, including an understanding of digital trends and tools relevant to Gen Z.
- Detail-oriented with excellent organizational skills, multitasking ability, and comfort in a fast-paced environment.
- Strong verbal and written communication skills.
Why Join Us?
Joining our team offers the chance to be part of a creative and customer-focused brand. In this role, you’ll have the unique opportunity to help shape how we engage with our Gen Z clients while managing key operations in a supportive and high-energy environment.
To Apply :
If you’re an organized, tech-savvy self-starter with a talent for connecting with Gen Z clients, we’d love to hear from you! Please send your resume and cover letter detailing your experience and interest in the role.