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No experience Jobs in Montreal qc
Customer Experience Manager
GardaWorldMontréal, Quebec, CA- Promoted
Ambassador, Customer Experience
Laurentian BankMontreal, Quebec, Canada- Promoted
Call Center Agent : No experience necessary! (Ontario)
Sekure MerchantsMontreal, QC H3B2E3, CAN- Promoted
Ambassadeur, expérience client
Banque LaurentienneMontreal, Quebec, CanadaAmbassadeur(rice) de l'expérience client / Guest Experience Ambassador
Four Seasons Hotels and ResortsMontreal•Business Analyst (ESG Experience)
Recrute ActionMontréal, QC, ca- Promoted
Administrative istant No Experience Needed
Aptatargets S.LU.Montreal, Quebec, CanadaCustomer Experience Representative
IndigoMontréal, QC, CA- Promoted
Remote Work – No Experience
OCPAMontreal, Quebec, CARemote Market Research Panel - Call Center Agent Welcome - No Experience
Apex Focus GroupMontreal, Quebec, CanadaAnimateur d’expérience
Sony Pictures ImageworksMontréal, Quebec, CanadaConseiller en expérience utilisateur
TEHORAMontreal, QC, CAGuest Experience Leader
McDonald'sMontreal, Quebec, CanadaCS Experience Designer
AutodeskMontreal, QC, CANAgent expérience client (bilingue)
CB CanadaMontreal, Quebec, CanadaCustomer Experience Manager
GardaWorldMontréal, Quebec, CA- Permanent
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to start a career with a great company? If so, GardaWorld is the place for you! Join our diverse team of passionate people and begin a career that allows you to develop both personally and professionally.
As a Customer Experience Manager, you will be in a key leadership role responsible for managing the Facilitator team. You will ensure the delivery of exceptional customer service and a seamless passenger experience throughout the screening process. This role involves overseeing the facilitation of passengers, addressing customer concerns, and collaborating with internal and external stakeholders to enhance customer satisfaction and experience.
Customer Experience Manager Job Responsibilities :
- Provide leadership, guidance, and support to the Facilitator team.
- Establish performance expectations, track progress, and offer continuous coaching and feedback.
- Foster a positive and inclusive team culture that promotes teamwork, accountability, and continuous improvement.
- Conduct regular team meetings and individual performance evaluations.
- Monitor and improve the efficiency of passenger flow, queue management, and wait times.
- Address and resolve customer concerns, complaints, and escalations in a timely and effective manner.
- Act as a primary point of contact for escalations and coordination with relevant stakeholders.
Customer Experience Manager Qualifications :
Employment Details :
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!