Medical records clerk Jobs in Ottawa, ON

Records Classifier / Reviewer

Reference number : RCM23J-021311-000076

Selection process number : 23-RCM-EA-N-S-NCR-DGHQ / NHQIS-118787 Royal Canadian Mounted Police - NHQ Information Management (IM)

Ottawa (Ontario)

CR-04 - CK-04

50,821 to $54,857

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Closing date : 16 June 2025 - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Duties

As part of your duties as a Records Classifier / Reviewer, you will ensure the RCMP’s information resources are properly identified, protected, and processed for both physical / electronic records.

In addition, you will process requests, respond to enquiries from clients and may liaise with other RCMP records resources across Canada and other federal government departments.

Work environment

The Royal Canadian Mounted Police (RCMP) National Headquarters (NHQ) Information Management (IM) is looking for talented and skilled individuals to join our section. NHQIM provides support to over 5000 clients and employees on the effective management of information assets (paper and electronic) all while supporting knowledge sharing of RCMP Policy for IM stewardship.

NHQIM is a close-knit unit with an active social club. If you enjoy working onsite, getting your steps in, contributing to multi-disciplinary projects that involve working closely with various teams within the unit and you excel at client services, this opportunity will be of interest to you!

Our team is located at 73 Leikin Drive in Ottawa, Ontario (Barrhaven), in a modern building with plenty of free parking, convenient access to bus routes immediately outside of the building, free use of a gym, and a cafeteria onsite.

Please note that work is currently performed onsite and the selected candidate will be required to report to the workplace 5 days per week.

Intent of the process

A pool of candidates may be established and may be used to staff similar positions within the RCMP in the National Capital Region on an indeterminate or specified period (including term, acting, or assignment) basis, with a linguistic profile of English Essential and various RCMP security clearances.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM

Positions to be filled : Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an employer-approved alternative.

EX1 : Experience providing client services.

EX2 : Experience using a computer and a variety of software programs, this may include but not limited to : word processing, e-mail, database and spreadsheet applications.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AEX1 : Experience performing general office duties such as, preparing documents, mail runs, data entry, photocopying, scanning, shredding, and / or managing a shared email inbox.

AEX2 : Experience in providing records management services (i.e. : indexing, cross-referencing, filing, retaining, archiving and / or destroying).

The following will be applied / assessed at a later date (essential for the job)

English essential

AB1 : Ability to communicate effectively in writing.

AB2 : Ability to communicate effectively orally.

AB3 : Ability to prioritize.

AB4 : Ability to follow instructions.

PS1 : Attention to detail

PS2 : Teamwork

PS3 : Client service orientation

PS4 : Judgement

Conditions of employment

Top Secret security clearance - All applicants for positions within the Royal Canadian Mounted Police will be subject to a thorough security clearance process which includes an interview wherein questions may include (but not limited to), reference checks, previous employment, on-line activities, credit checks, alcohol and / or drug use

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

A simulation / situational exercise or role play may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Acknowledgement of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

You must provide proof of education credentials. If you obtained your degree outside Canada, it is your responsibility to demonstrate its equivalence, please take a look at the following link for more information : .

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify clearly your substantive group and level and your employment status on your resume and / or application form.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment / secondment) appointment, they will remain in the pool for future offers.

Our means of communication with applicants is via e-mail. Please ensure to include a functional e-mail address, which will accept messages from unknown users (some e-mail systems block these types of e-mails). It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.